In the 1400s, Leonardo da Vinci designed a complex mechanical robot clad in a suit of armour, capable of sitting, standing, and independently moving its arms. The entire robot was operated by a system of pulleys and cables. In the 17th to 19th centuries, the Japanese built humanoid automata called karakuri puppets. These puppets resembled dolls and were used for entertainment in theatre, homes, and religious festivals.
Sci-fi movies have captured our imaginations with the cute human-like possibilities of machines – from the tin woodman in 1930’s The Wizard of Oz, to droid friends C-3PO and R2-D2 in Star Wars of 1977.
Real world examples of humanoid robots have included Honda’s Asimo, which was launched in 2000 to demonstrate new technological advancements of intelligent machines. And in 2016 Sophia, a humanoid robot developed by Hanson Robotics in Hong Kong was physically modelled on Audrey Hepburn, adding artificial intelligence, visual data processing and facial recognition.
AI-enabled robots
The prospects for machines that help with everything from serving coffee to folding laundry, carrying boxes in warehouses to handling hazardous waste, caring for the elderly to fighting on the battlefield, have improved as progress in AI accelerates and investment in humanoid robots grows faster than anticipated.
“Humanoids” are advanced robotic machines capable of emulating human actions, reasoning, and operations. They represent the convergence of technologies like AI, biomechanics, machine learning, and sensor connectivity with learning, cognitive development, and behavioral studies. Humanoids are crafted to mimic the human shape, aligning with the human-centric design of our world, from tools to building to homes.
The worldwide market for humanoid robots is forecast to be bigger than analysts in Goldman Sachs Research expected even a year ago, are currently having most impact logistics, manufacturing, healthcare and hospitality, but their use is still limited, and development costs are high. The total addressable market is projected to reach $38 billion by 2035.
Supporting this accelerated growth, the manufacturing cost of humanoid robots has dropped from a range that ran between an estimated $50,000 (for lower-end models) and $250,000 (for state-of-the art versions) per unit last year, to a range of between $30,000 and $150,000 now.
Robot Makers
Prominent companies driving the humanoid robotics field include established players like Boston Dynamics, Tesla, and Toyota, and startups like Agility Robotics and Figure, with each company bringing a distinct focus.

Boston Dynamics’s Atlas, its most advanced humanoid robot, launched in 2013 as part of the DARPA Robotics Challenge, has recently been updated it with an all-electric version. With its bipedal agility, human-like movement, autonomous navigation, and robust learning abilities, Atlas has gained widespread industry acclaim and has become an internet sensation. Atlas features whole-body skills for swift, dynamic movements, allowing it to lift and carry objects, perform complex exercises like jumping and backflips, and participate in disaster response and industrial tasks that demand dexterity and adaptability.
Tesla’s Optimus Gen 2, is in development for commercial purposes. It is a versatile, general-purpose machine capable of assisting in multiple domains, including manufacturing, construction, healthcare, and entertainment. The robot offers precise, flexible movement capabilities, and its hands, equipped with 11 degrees of freedom, feature tactile sensors and high-speed actuators, enhancing its object manipulation skills. Optimus runs on the same neural networks powering Tesla’s cars, and the company’s expertise in battery technology, sensing, and computing is expected to allow it to operate more cost-effectively than competitors. CEO Elon Musk stated that the prototype could cost only $20,000 upon launch.
Agility Robotics’s Digit the first human-centric, multi-purpose robot made for logistics work has been adopted by Amazon. Digit is designed from the ground up to go where people go and do useful work safely in spaces designed for people, starting with bulk material handling within warehouses and distribution centers. Digit’s “backward” legs unlock the ability to maneuver in tight spaces and get closer to shelves, conveyors, and other infrastructure. The unique design also allows Digit to reach deeper and maintain an operational pick range from the floor all the way up to nearly 6 feet.
Figure AI’s 01 has demonstrated the first fruit of its collaboration with OpenAI to enhance the capabilities of humanoid robots, conversing in real-time. Figure AI raised $675 million from investors including Jeff Bezos, Nvidia, Microsoft and OpenAI. Founded in 2022, it has developed a general-purpose robot, called Figure 01, that looks and moves like a human. The robot, attached to a tether, walks on two legs, and uses its five-fingered hands to pick up a plastic crate, then walks several more steps before placing the box on a conveyor belt.
Engineered Arts’s Ameca, has a silicon face and is equipped with sensors that can track a person or object’s movement. It’s able to express astonishment and surprise, and can recognise faces and voices. Ameca also yawns and shrugs, and can discern emotions and even age. It can also shush you if you’re being too loud. Engineered Arts is based in Cornwall, southwest England. Ameca is currently associated with UAE’s Museum of the Future’s robotic family in Dubai, where it can interact with visitors.
Nvidia’s Project GROOT has developed an innovative general-purpose foundation model specifically designed for humanoid robots, aiming to revolutionize robot learning both in simulation and the real world . By supporting leading humanoid robot makers like 1X Technologies, Agility Robotics, and Boston Dynamics, Nvidia’s Project GROOT stands as a pivotal AI platform that promises to enhance how robots understand natural language and emulate human movements.
Top 22 Humanoid Robots Right Now, according to BuiltIn

The internet of today is a far cry from its early promise of a democratic network of unbridled innovation. In the last decade, it has fallen under the control of a small number of monopolistic companies like Apple, Google and Facebook; companies that limit the creative potential of the internet while seizing its proceeds for themselves.
There is an alternative. Chris Dixon, a General Partner at Andreessen Horowitz, has long advocated for a technology that can revive the dream of an open, entrepreneurial internet: blockchain networks. Often dismissed, sometimes vilified, these networks have until recently been dominated by amoral speculators and get-rich-quick schemes. But, more quietly, a group of visionaries have been using them to build the future.
In Read Write Own, Dixon draws on 25 years at the vanguard of tech innovation to explore how blockchains will change the internet. He starts by introducing the three eras of the web. First came the ‘read’ era, in which the earliest networks democratized information – creating an anarchic playground for bloggers, coders and artists. Next came the ‘read-write’ era, in which sprawling corporations democratized publishing – turning us all into small-time content creators but offering us few of the rewards.
We are now entering the ‘read-write-own’ era, sometimes called web3, in which blockchain networks have begun to democratize ownership – returning power and economic benefit to all who use the internet. And it is an internet we can all help create. Lucid and practical, Read Write Own offers both a vision of a better internet and a playbook for how to realise it.
Excerpts from the book
1. The nature of permission
In business, permission seeking is not like asking your parents or teachers for permission, where you get a simple yes or no answer. Nor is it like traffic lights setting the rules of the road. In business, permission becomes a pretense for tyranny. Dominant tech businesses leverage the power of permission to thwart competition, desolate markets, and extract rents. (p. xvi)
2. Software as art
Software is so expressive that it is better thought of not as engineering but as an art form. The plasticity and flexibility of code offer an immensely rich design space, far closer in the breadth of possibilities to creative activities like sculpting and fiction writing than engineering activities like bridge building. As with other art forms, practitioners regularly develop new genres and movements that fundamentally shift what’s possible. (p. xx)
3. The problems blockchains solve
The ability for blockchains to make strong commitments about how they will behave in the future allows new networks to be created. Blockchain networks solve problems that plague earlier network architectures. They can connect people in social networks while empowering users over corporate interests. They can underpin marketplaces and payment networks that facilitate commerce, but with persistently lower take rates. They can enable new forms of monetizable media, interoperable and immersive digital worlds, and artificial intelligence products that compensate — rather than cannibalize — creators…. Asking “What problems do blockchains solve?” is like asking “What problems does steel solve over, say, wood?” You can make a building or railway out of either. But steel gave us taller buildings, stronger railways, and more ambitious public works at the outset of the Industrial Revolution. With blockchains we can create networks that are fairer, more durable, and more resilient than the networks of today. (pp. xxiii–xxiv)
4. A new internet era
The decisions we make now will determine the internet’s future: who builds, owns, and uses it; where innovation happens; and what the experience will be for everyone. Blockchains, and the networks they enable, unlock the extraordinary power of software as an art form, with the internet as its canvas. The movement has an opportunity to change the course of history, to remake humanity’s relationship to the digital, to reimagine what’s possible…. This is a chance to create the internet you want, not the internet you inherited. (p. xxviii)
5. The supremacy of networks
Network design is destiny.Networks are the organizing framework that enables billions of people to intelligibly interact. They decide the world’s winners and losers. Their algorithms decide where money and attention will flow. The structure of a network guides how that network will evolve and where wealth and power accumulate. Given the scale of the internet today, software design decisions up front, regardless of how seemingly small, can have cascading downstream consequences. Who controls a given network is the central question when analyzing power on the internet. (p. 3)
6. Protocols vs. corporations
The difference between a protocol network like email and a corporate network like Twitter is that email’s network effect accrues to a community instead of a company. No company owns or controls email and anyone can access it through software created by independent developers that supports the underlying protocol. It’s up to developers and consumers to decide what to build and use. Decisions that affect the community are made by the community. (p. 18)
7. The impact of new technologies
People use new technologies in one of two ways: (1) to do something they could already do but can now do faster, cheaper, easier, or higher quality; or (2) to do something brand-new that they simply couldn’t do before. Early in the development of new technologies, the first category of activities tends to be more popular, but it’s the second set that has more lasting effects on the world. (p. 27)
8. The corporate-controlled internet
Corporate networks have a simple structure. In the middle, a company controls centralized services that power the network. This company has complete control. It can rewrite its terms of service, determine who has access, and redirect how money flows, at any time, for any reason. Corporate networks are centralized because there is ultimately one person, usually the chief executive officer, who makes all the rules. (p. 31)
9. Blockchains as non-consensus bet
Blockchains are different. They’re a non-consensus bet. While plenty of people recognize their potential — including me — much of the establishment disregards them. In fact, a prevailing view in the tech industry assumes that the only vectors of technological improvement that matter are the ones incumbents are already focused on: bigger databases, faster processors, larger neural networks, smaller devices. The view is myopic. (p. 52)
10. How hobbies fuel future industries
Outside-in technologies arrive, in contrast, on the fringes. Hobbyists, enthusiasts, open-source developers, and startup founders hatch them outside the mainstream. The work usually involves less capital and formal training, which helps level the playing field with insiders. A lower bar also causes insiders to take these technologies and their proponents less seriously…. Hobbies fuel future industries…. Hobbies are what the smartest people spend time on when they aren’t constrained by near-term financial goals. I like to say that what the smartest people do on the weekends is what everyone else will do during the week in ten years. (pp. 53–54)
11. The simplicity of tokens
What tokens are matters less than what they do.Tokens can represent the ownership of anything digital, including money, art, photos, music, text, code, game items, voting power, access, or whatever people come up with next. Using some additional building blocks, they can also represent real-world things, like physical goods, real estate, or dollars in a bank account. Anything that can be represented in code can be wrapped inside a token to be bought, sold, used, stored, embedded, transferred, or whatever else a person might want to do with it. If that sounds so simple as to seem trivial, that’s by design. Simplicity is a virtue. (p. 72)
12. Owners vs. users
The concept of ownership is so deeply embedded in our lives that it’s difficult to imagine how the world would look if that were taken away. Imagine if the clothes you bought could be worn only in the venue you bought them in. What if you couldn’t resell or reinvest in your house or car? Or what if you had to change your name wherever you went? This is the digital world of corporate networks. (p. 80)
13. Blockchains as cities
Blockchain functions have neat analogues in urban planning. Starting a blockchain network is like building a new city on undeveloped land. The city designer constructs some initial buildings and then designs a system of land grants and tax incentives for residents and developers. Property rights — ownership — play a key role, providing strong commitments that property owners will get to keep what they own and can feel comfortable investing in it. As the city grows, so does the tax base. Taxes are reinvested into public projects like streets and parks, more land is given away, and the city grows. (p. 97)
14. Restoring community through tokens
Blockchain networks bake community ownership into their core design. It’s in their DNA. While memecoin mutations, like Dogecoin, may seem like a joke, they show how users are embracing all sorts of tokens — some silly, some serious — in search of community, to fill the void left by corporate networks. The internet was originally envisioned as a decentralized network owned and controlled by its participants. Tokens restore that vision. (p. 140)
15. Blockchains as network constitutions
Network designers can use blockchains to create formal rules that are enforced by code. These rules are like constitutions for networks. What these constitutions say is subject to debate, contention, and experimentation, but their very existence, the ability to enshrine rules in immutable software, is a meaningful advance that was not possible in previous network designs. (p. 167)
16. Crypto’s two cultures
Two distinct cultures are interested in blockchains. The first sees blockchains as a way to build new networks…. I call this culture the computer because, at its core, it’s about blockchains powering a new computing movement. … The other culture is mainly interested in speculation and money-making. Those of this mindset see blockchains solely as a way to create new tokens for trading. I call this culture the casino because, at its core, it’s really just about gambling. … The casino should not hold the computer down. (pp. 171, 181)
17. The good old days
Blockchains are at the computing frontier, as PCs were in the 1980s, the internet was in the 1990s, and mobile phones were in the 2010s. People look back today on classic moments in computing and wonder what it was like to be there. Noyce and Moore. Jobs and Wozniak. Page and Brin. Hobbyists dabbling, debating, driving forward. Tinkerers hacking away on nights and weekends.What seems late is actually early. Now is the time to reimagine what networks can be and what they can do. Software is an un- beatable playground for ingenuity. You don’t have to accept the internet as you found it. You can make something better . . . as a builder, as a creator, as a user, and, most important, as an owner.You are here now. These are the good old days. (p. 230)
Driving out of Athens this week, away from the awe of the Acropolis, the majesty of the Panathenaic Stadium, and long lunches of Plaka, I headed down the coastal road. On my right was the beautiful, glimmering Aegean Sea. On my left was mile after mile of construction site.
After Greece’s economic crisis of the last decade, it is firmly now on an upwards economic trajectory. And this, place – variously described as a smart, sustainable megacity, and a coastal park – is the largest redevelopment project in Europe, and a great example of returning Greek confidence.
Lamda Development’s ambitious $8 billion Ellinikon project rises from the Mediterranean coastline, on land which once served as an international airport and the site of the 2004 Olympics.
The Ellinikon project boasts impressive features, including a 1-km-long public beach and one of the world’s largest coastal parks—effectively doubling the green space available to Athens residents.
Among its offerings are thousands of luxury apartments, shopping centres, hotels, offices, entertainment venues, and even a university. Additionally, the development incorporates forward-looking infrastructure, such as electric vehicle stations and rainwater capture systems.
Privately financed by Lamda, this monumental project is expected to generate thousands of jobs, attract tourists, and contribute approximately 2.4% to Greece’s GDP—an economic boost that aligns with Greek Prime Minister Kyriakos Mitsotakis’ focus on growth.
Lamda Development’s CEO, Odisseas Athanasiou, aptly describes it as a venture that puts Greece on the global map for all the right reasons.
Growth is the oxygen of business. It is a relentless journey towards better. It doesn’t necessarily mean being the biggest, but it does mean driving progress. Doing more, achieving more. Yes, over time, it needs to be profitable. And yes it needs to be sustainable, enduring and with positive impact.
So what drives, sustains, and accelerates, profitable growth?
Here we explore some of the most interesting growth companies, with links to their latest performance – selected to demonstrate the different approaches to growth, as well as their performance:

Growth Champion: Amazon
“Earth’s most customer-centric company” has been a relentless growth business for over more than 25 years, from online bookstore to everything store, since Jeff Bezos started out in his garage, back in 1994. Critical to growth has been a long-term perspective, driven initially by private ownership, extension to a marketplace platform, the broader partner ecosystem, the flywheel model, Prime customer membership, and its most profitable business, AWS.
- Amazon
- Amazon Case Study (Strategos Institute)
- Amazon Strategy Teardown (CB Insights)
- How Amazon built a Growth Ecosystem (Growth Hackers)
- Amazon Profile and Jeff Bezos Profile (Peter Fisk)

Growth Champion: Authentic Brands
Jamie Salter leads Authentic, experts in taking tired old brands and finding new growth. Authentic started with celebrity brands – like Marilyn Monroe and Elvis Presley, and more recently David Beckham. Since then it has rejuvenated brands including Reebok, Forever 21, Juicy Couture, Nine West, and Ted Baker. The business model is to take charge of the brand and business strategy, while leaving partners to operate, and create synergies between brands.
- Authentic Brands Group
- Authentic Brands Investor Presentation 2022
- Adidas sells Reebok to Authentic Brands for $2.3bn
- Jamie Salter Interview (Drapers, 2024)
- Authentic Brands Profile (Peter Fisk)

Growth Champion: Coca-Cola
Growth becomes harder as a business matures. Coca-Cola has learnt to keep evolving as markets, consumer tastes and cultures change. Key has been to retain a “human-centric” approach to brand experience, with deep insight into consumers, and the broader cultural context, leading to identifying new niches, new products, new channels, new engagement, and an ever-shifting portfolio. Innovation examples include AI-driven Coca Cola Creations, and Project Shaken, a cocktail mixer.
- The Coca-Cola Company
- Coca Cola Investor Overview Q3 2023
- Raising the Bar: Marketing and Innovation Q3 2023
- Coca Cola HBC Investor Day 2023
- Coke y3000 future magic (Peter Fisk)

Growth Champion: Crocs
People who love to hate Crocs had cause to celebrate in 2008, when investors were writing the company off as a passing fad. Crocs lost over $185 million that year and stock plunged to just over $1 a share from a high of about $69 a year earlier. But now they are back from the dead, sold 700 million pairs in the last decade, and have become a cultural icon. Crocs are a top brand among Gen Z. And limited edition Crocs are selling for up to $1,000 on the resale market.

Growth Champion: Essilor Luxottica
The Italian French company is the global leader in the design, manufacture and distribution of eyewear. It licenses many leading brands to develop premium eyewear including Ray-Ban, Oakley, Costa, Vogue Eyewear and Persol. It offers superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision.
- Essilor Luxottica
- Essilor Luxottica at a glance
- Capital Markets Day 2022
- Results Presentation Q3 2023
- Essilor Luxottica Profile (Peter Fisk)

Growth Champion: LVMH
LVMH, from Christian Dior to over 70 luxury brands, including Louis Vuitton and Givenchy, Sephora and Tiffany, has multiplied 20 times in market value under the leadership of Bernard Arnault. In 1984 he spotted an opportunity to acquire a finance company that had lost its way, but still owned some interesting assets including Christian Dior, and department store Le Bon Marche. He quickly set about refocusing the business and reenergising its best assets for a changing world.
- LVMH
- LVMH Snapshot 2024
- LVMH Group Presentation 2023
- LVMH Annual Report 2023
- Bernard Arnault Profile (Peter Fisk)

Growth Champion: Mercado Libre
Mercado Libre is on a mission “to democratize commerce and financial services to transform the lives of millions of people in Latin America”. It hosts the largest online commerce and payments ecosystem in Latin America, and operates in 18 countries, although Brazil alone accounts for 65% of its revenue, growing to 96% when including Argentina and Mexico. MELI was founded in 1999 by Marcos Galperin and two colleagues while at Stanford.
- Mercado Libre
- Mercado Libre Institutional Presentation 2023
- Six Stories of Mercado Libre (The Generalist)
- Marcos Galperin Profile (Peter Fisk)

Growth Champion: Monster Beverage
Monster Beverage is the top-performing US business of the past 30 years – a $1,000 investment in 1994 would be worth $2,000,000 today (+200,000% gain). It produces a range of energy drinks including Monster Energy, Relentless and Burn, but was originally founded as Hansen’s in 1935 in Southern California, selling juice products. Monster is 20% owned by Coca-Cola and benefits from distribution through its global network.
- Monster Investor Presentation 2024
- Monster Annual Report 2022
- Monster Design Case Study
- Monster Profile by Peter Fisk

Growth Champion: Novo Nordisk
Novo Nordisk is a global healthcare company, based in Denmark, with more than 90 years of innovation and leadership with a clear focus on diabetes care. It’s innovation is patient-centric, focused on what it can be best at, and delivered by one of the world’s most sustainable companies. Most recently, a new diabetes drug Ozempic was found to have remarkable side effects, creating significant weight loss in patients. It has now become the world’s most in-demand obesity drug.
- Novo Nordisk
- Novo Nordisk Investor Presentation Q3 2023
- Novo Nordisk Corporate Strategy, Capital Markets Day 2022
- Ozempic makes NN Europe’s most valuable company (Peter Fisk)
- Novo Nordisk Profile (Peter Fisk)

Growth Champion: Nubank
Nubank launched in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. Its first product was a credit card that differentiated itself by not charging traditional fees, such as annual fees or over-limit fees, and all based in a digital app. It is now one of the world’s largest digital banking platforms, serving more than 80 million customers across Brazil, Mexico, and Colombia.
- Nubank
- Nubank Earnings Presentation Q3 2023
- How Nubank became a $30 billion fintech (FT)
- Nubank Profile and Cristina Junqueira Profile (Peter Fisk)

Growth Champion: Nvidia
AI is transforming our world. The software that enables computers to do things that once required human perception and judgment depends largely on hardware made possible by Jensen Huang who cofounded Nvidia in 1993. In 2024, Nvidia’s earnings are forecast to increase at a compound annual growth rate of 103% over the next five years. That would be more than double the 48% CAGR Nvidia’s bottom line has clocked in the past five years.
- Nvidia Story
- Nvidia Investor Presentation Oct 2023
- Nvidia Investor Presentation Nov 2023
- Nvidia growth forecasts (Yahoo Finance)
- Jensen Huang Profile (Peter Fisk)

Growth Champion: On
Olivier Bernhard is on a mission to “ignite the human spirit through movement” and to make Swiss brand On “the most premium global sportswear brand”. The former triathlete devoted himself to finding a running shoe that would give him the perfect running sensation. In doing so he crossed paths with a like-minded Swiss engineer who had an idea for a new kind of running shoe. In 2010 he got together with two friends to develop a product range fully engineered in Switzerland.
- On
- On Investor Day 2023
- On Annual Report 2022
- Circular Running (Peter Fisk)
- On Profile (Peter Fisk)

Growth Champion: Ping An
Ping An is the world’s largest insurance business, and more generally provides products and services through its five ecosystems in financial services, healthcare, auto services, real estate services and smart city solutions. The company’s first steps beyond finance started in 2012. Co-CEO Jessica Tan has developed a vision of “technology plus finance” as key to Ping An’s ongoing growth, most notably with Good Doctor as the world’s leading digital healthcare platform.
- Ping An
- Ping An Investor Day 2023
- Ping An Results Presentation Oct 2023
- Ping An Healthcare’s “Good Doctor” (Peter Fisk)
- Ping An Profile and Jessica Tan Profile (Peter Fisk)

Growth Champion: Temu
The Pinduoduo-owned online fashion. retail platform burst into western markets in September 2022, and immediately outperformed the similar Shein business, and has continued to gain more visitors than Amazon. While Chinese owned, Temu is a US registered company, based in Boston USA. It’s focus is on super-cheap, super-fast, medium-quality fashion, using an on-demand super-fast business model. Sales are driven by social media, live-streaming, relentless offers, and gamification.
- Pinduoduo Overview 2022
- Is Temu the future of buying things? (New Yorker)
- How Temu works (EJet Sourcing)
- Temu Profile and Pinduoduo Profile (Peter Fisk)

Growth Champion: Tencent
Tencent is a tech ecosystem, with a purpose “Value for Users, Tech for Good”. It’s social platforms WeChat (known as Weixin in China) and QQ connect users with each other, with digital content and daily life services in just a few clicks. It was founded in 1998 by Ma Huateng, known as Pony Ma, in Shenzhen. Launched in 2011, WeChat has grown into the most popular and widely used mobile app globally, and serves as a central part of daily life for its many users in China and beyond.
- Tencent
- Tencent Corporate Overview 2023
- Tencent Results Presentation Q3 2023
- Tencent Profile (Peter Fisk)

Growth Champion: Tesla
Faster than a Ferrari, powered by the sun. Tesla was founded in 2004 “to accelerate the world’s transition to sustainable energy”. Elon Musk took over as CEO in 2008, and achieved profitability in 2013. Tesla is by far the world’s most valuable automotive company (more valuable than the next 9 companies together), but it is much more than that. Tesla’s latest strategy “Master Plan Part 3” describes how it plans to transform the future of energy.
- Tesla Investor Day 2023
- Tesla Investor Update Q3 2023
- Tesla Master Plan Part 3
- Tesla Profile and Elon Musk Profile (Peter Fisk)

Growth Champion: Tony’s Chocolonely
Dutch journalist, Teun van de Keuken, founded the chocolate company in 2005 to fight against modern slavery on cocoa farms. Over 10 years it grew 10x, 24% a year, and a gross margin of 46%, and is the leading chocolate brand in Netherlands. It’s latest “fair” report starts with “Another choc-tastic year, proving that social impact and economic growth can soar together.”
- Tony’s Chocolonely Annual Fair Report 2022/23
- 10X+ growth from €1m to €100m in 10 years (SOM)
- Tony’s Chocolonely Profile (Peter Fisk)

So what drives growth?
Growth might seem obvious, but it is often confused. Profitable growth is the key driver of value creation.
Consider the automotive market. Tesla has the highest growth rate (around 35% CAGR over 5 years). And while Volkswagen sells 4 times more cars than Tesla ($335 billion to $95 billion revenue in 2023), Tesla is almost 10 times more valuable than Volkswagen ($650 billion vs $65 billion in terms of market cap). Ferrari is the most profitable (25% operating margin to Tesla’s 14%), but is even less valuable than VW, with almost no growth. Tesla, of course, is also the most sustainable.
- How do you drive and sustain profitable growth?
- Does it mean doing more? Or less, by doing the best things better?
- Is it all about smarter selling, or more about innovating?
- To existing markets and customers, or looking beyond to new opportunities?
- How does growth fit with sustainability, and using less natural resources?
- Can inorganic growth replace the need for real, organic growth?
- Is growth still the primary way to drive long-term value creation financially?
- Does growth need a strategy, and active leadership, or is it just a result?
- What inspires growth, sustains growth, and accelerates growth?

Explore more about growth
- Growth Recoded (video) by Peter Fisk
- Finding and accelerating better growth by Peter Fisk
-
Growth in an uncertain world by Deloitte
- 4 Stages of Growth: Start-up, Grow-up, Scale-up
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Video: AG Lafley on Growth Strategy
- Video: Inside P&G’s Growth Factory
- Now New Next: Growth Champions by Mckinsey
- Leading for Growth by McKinsey
- Growth Triple Play by McKinsey
- 6 Strategies for Growth by McKinsey
-
10 Rules of Growth by McKinsey
- Summary of Growth IQ by Tiffani Bova
- Growth IQ Workbook by Tiffani Bova
- Life Centricity Playbook by Accenture
- 11 Secrets for Exponential Growth by Salim Ismael
And also
- New topics for inspiring growth keynotes by Peter Fisk
- Practical strategic growth workshops by Peter Fisk
- Accelerated executive development by Peter Fisk
War. Inflation. Recession. Pandemic. The pursuit of economic stability is increasingly unrealisable, with the volatility of recent years challenging leaders and companies to find new ways to create value as they navigate the changing business landscape.
When turmoil hits, business leaders and investors face notoriously unreliable macroeconomic forecasts, whipsawing data, and contradictory opinions. Are disruptions transient and ephemeral—or permanent and structural? False alarms are costly traps, but so are true structural changes that go undetected. Leaders must also assess the doom-laden public macroeconomic discourse, which habitually presents worst-case scenarios as foregone conclusions.
How can business leaders avoid these traps and make better strategic decisions?
Shocks, Crises, and False Alarms
In his new book, Shocks, Crises, and False Alarms, BCG Global Chief Economist Philipp Carlsson-Szlezak and Senior Economist Paul Swartz provide a fresh and accessible way to analyse and understand the macroeconomy, or what they call “regime analysis”, that pushes beyond conventional model-based prediction to emphasise structural context and judgment.
Focusing on what it takes for macroeconomic regimes to break, they apply their approach to key risks in the real economy, financial structures, and geopolitical arrangements to help senior executives and investors assess the true risks of their economic context and to build their capacity to respond to changing conditions more effectively.
With dose of rational optimism, the book explores the key macro debates and controversies that shape our time, and it empowers leaders with the analytical skills to assess and judge macroeconomic risks for themselves, with a new way of thinking that will continue to apply as risks change over time.
- New: 8 CEO Priorities for 2024 by McKinsey
- New: Leadership Agenda in 2024 by PwC
- New: CEO Outlook 2024by EY
- New: Tech Trends 2024 by FTI
- New: Big Ideas 2024 by ARK
- New: Global 50 by DFF
Trend Kaleidoscope 2024 is a compilation of over 50 reports about economic and industry outlooks, market and consumer trends, emerging technologies and new possibilities, and much more. We all recognise the uncertainty driven by conflicts, climate and economics, and the spluttering growth of today’s environment – but two big, closely related, trends stand out:
- AI hype and being human … 12 months of ChatGPT has certainly sparked enthusiasm for AI startups, investment and innovation … but at the same time (a legacy of pandemic, and antidote to digitalisation) is the desire to be more human – more personal, empathic, and in search of real experiences, from in-store immersions to meditative moments and travel adventures.
- Sustainable and synthetic reality … technological innovation is taking us in two directions – to address the problems of the past (most significantly, the huge and difficult effort to decarbonise old industries – although energy transition has stalled because of the greed of higher oil prices) – and also a huge rise in new synthetic innovations, from gene-editing and mRNA in healthcare, to alternative foods and VR gaming.
Also take a look at who I see as some of the most innovative businesses who are likely to deliver rapid progress in 2024, just some of the 250 inspiring companies which I track for their innovation and performance:
- Authentic Brands, from Ali to Elvis, Reebok to Ted Baker
- BYD, Chinese EV maker, now the world’s #3 automotive business
- Holcim, Swiss cement, building progress for people and planet
- Lilium, former Airbus and BMW leaders, innovating the future of flight
- MercadoLibre, the Amazon of Argentina, from retail to finance
- Northvolt, pioneering a sustainable battery industry, key to future energy
- Rains, concept meets function in Nordic outerwear from Aarhus
- SSAB, zero carbon steel from Sweden, stronger, lighter and more sustainable
- Twelve, capturing carbon, to make more sustainable plastics and fuels
- Vuori, soft and stylish Californian fashion, ready for IPO in 2024
While looking ahead, it’s also interesting to see how the last year has unfolded – as predicted by Trend Kaleidoscope 2023 – from ChatGPT to $3 trillion Apple thriving on financial services, BYD’s rapid acceleration to lead the auto market, AI-generated influencer Noonoouri’s chart-topping hit with Warner Music, and India joining the space race.
Slower, greener growth
As polycrisis consumes agendas around the world – conflicts, climate and more – the IMF Economic Outlook 2024 sees a continued stagnation of growth in western markets next year (1.2% in Europe, 1.5% in USA) but higher in Asia (4.4% in China, 6.1% in India), and 2.9% average globally.
The EIU’s Industry Outlook 2024 reflects on the turbulence of recent years for most companies as the pandemic, soaring commodity prices, high interest rates and political disruption resulted in profits for many and bankruptcy for some. It produces a weather forecast by industry:

EIU also considers the next agendas on each continent
- Europe 2024: Subdued growth, political fragmentation and the green transition.
- North America 2024: US elections will dominate the year, while the economy will struggle with higher borrowing costs.
- Latin America 2024: substantial political change has led to democratic retreat and social risks.
- Asia 2024: Strong growth despite China’s slowing economy and geopolitical tensions.
Ipsos’ Global predictions for 2024: Optimism is on the rise as more think next year will be better
- 53% say 2023 was a bad year for them and 70% say it was a bad year for their country. This is the lowest level since before the Covid-19 pandemic.
- Seventy per cent think next year will be a better year than this one. This is an increase of 5pp on last year’s figure.
- More people think AI will lead to more jobs being lost than being created in 2024.
- After 2023 being the hottest year on record, 81% expect average global temperatures to go even higher in 2024.
- A majority (59%) think we’ll spend more time working in the office in 2024 than working at home.
The Economist focuses on 10 business trends:
- Central banks including America’s Federal Reserve start to reduce interest rates as price rises slow. With global inflation still at 5%, however, consumers remain thrifty.
- Amid efforts to slow climate change, renewable-energy consumption climbs by 11% to a new high. But fossil fuels still meet over four-fifths of energy demand
- IT spending picks up, rising by about 9%. Artificial intelligence generates remarkable hype but produces precious little revenue and plenty of scrutiny.
- The gap between the infrastructure the world needs and what it gets amounts to $3trn. To plug its infrastructure hole, Asia’s gross fixed investment expands by 4%.
- Revenue in the advertising industry increases by 5%, thanks to America’s presidential election and big sporting events such as the Paris Olympics.
- International tourism rises above geopolitical and economic uncertainty to create record revenue of $1.5trn, fuelled by high prices and post-pandemic wanderlust.
- A greying world spends vigorously on health. With about one in ten people aged 65 or older, health care makes up one-tenth of global gdp.
- America shells out $886bn on defence, supporting Ukraine and countering China—whose neighbours, including Japan, Taiwan and the Philippines, also bolster their defences.
- Electric vehicles speed forth, driven by strong government support. One in four new cars is a plug-in, with more than half of these sold in China.
- With 60% of America’s firms allowing working from home, a fifth of American offices lie empty. The eu’s less relaxed employers will keep its vacancy rate at just 8%.
Being Human
Mintel’s Global Consumer Trends is summarised by these 5 themes:
- Being Human: In a world increasingly dominated by algorithms, we will need human skills and emotion to make the most of this technological revolution. A new ‘human-as-premium’ label will emerge, giving greater influence to artisans who can take on the creative spirit that exists outside of an algorithm
- More Than Money: Consumers will reassess what matters most to them, affecting not only what they want and need, but their perception of what constitutes value. The social and emotional value of a brand will grow in importance as consumers look more towards what a brand means to them personally, rather than what it stands for societally.
- Relationship Renaissance: Consumers who find comfort through screens at the cost of meaningful, real-life relationships, will seek new forms of intimacy for the sake of their physical and mental health. Consumers don’t just want to be cared for; they want to care for others too, including their pets and plants.
- New Green Reality: Incorporating sustainability into the day-to-day is not enough; consumers and brands will be faced with the reality that survival within a new climate context has to be the priority. Anxious consumers may be reluctant to adopt necessary lifestyle changes, which will drive brands to do more to help smooth these transitions.
- Positive Perspectives: Brands and consumers will work together in new ways to deal with uncertainty. To counter the feeling of always waiting for something to happen, consumers are waiting for a clear sense of direction, or profound statements from voices of authority, including brands.
These trends are illustrated by innovations that have emerged in recent months around the world:
- US biotech company Nix launched a wearable hydration biosensor that calculates fluid and electrolyte loss and informs the user about their hydration levels.
- Danish tech start-up Be My Eyes has incorporated OpenAI’s GPT-4 into its eponymous mobile app to create a virtual visual assistant for blind and partially-sighted people that can generate spoken words from images.
- Artists and illustrators in the US are using the hashtag #artbyhumans as a form of silent protest and a rallying cry against the abundance of AI-generated images/art.
- Digital bank Brubank Argentina invited entrepreneurs to use AI and the Mi Negocio app to submit visualisations of their dream store and the bank produced the digital designs for free.
- French cooperative Ethikis has developed the Longtime label, a quality mark to help consumers identify durable products.
- Chinese baijiu brand Wuliangye has launched ‘W Planet’, a metaverse-based virtual space, aimed at encouraging young consumers to experience its brand culture.
- US food processing company Heinz has created a collectable sauce packet for all 50 US states, each one highlighting a regional delicacy from the state to bring Americans together rather than highlight what divides them.
- Chinese fragrance brand Documents has opened a community-based store in Shanghai—‘Yuyuan Bookspace’ (愚园书室)—where consumers can read themed books (eg trees) for free while experiencing Documents’ fragrance products.
- ‘Body doubling’—the practice of using livestreams to replicate the feeling of working alongside others to boost productivity—is becoming increasingly popular among remote workers and students in the US, with virtual platforms like Flow Club matching members in small accountability groups.
- The staff at Tokyo’s Tomodachi ga Yatteru Café (‘Café Run By Friends’) are actors who pretend to know every customer who walks in to make them feel like long-time friends.
- Australian start-up Immersion Group harvests and supplies red seaweed, which produces a compound called bromoform. When fed to cattle and sheep, bromoform blocks an enzyme in the gut that produces methane, thereby, reducing methane levels in livestock farming.
- Coffee and espresso machine maker Nespresso partners with small organic farmers in Taiwan, supplying them with coffee grounds to enrich their soil. Local Italian, vegetarian restaurant Miacucina created a special menu centred around cabbages harvested from farms using these coffee grounds.
- For April Fool’s Day 2023, US-based women’s clothing brand Cuyana launched a fictional clothing line, ‘Made With Air’, stating it had no negative impact on the environment, as a tongue-in-cheek way of drawing attention to brands that greenwash through various environmental claims.
- Indian instant delivery service, Blinkit’s, ‘Recipe Rover’ utilises ChatGPT technology to enable users to explore different recipes and add suggested ingredients to their Blinkit shopping carts.
- The 2023 Faal Festival (‘Failure Festival’) in the Netherlands encouraged young people to embrace failure through talks and activities to improve their mental health.
- Inception is a US-based mental health gym that helps members take a holistic approach to health by achieving ‘inner fitness’ through mindfulness and relaxation.
- Chinese Buddhist temples are launching new offerings, like blessed objects, coffee drinks and mental health counselling, to attract younger generations, making them the latest trendy destination for Gen Z which seeks pleasure and slowness in their hectic lifestyles.
Ethical Zen
Statista’s “Must Watch” Consumer Trends 2024 are strongly driven by the economic context of inflation, rising living costs, and unpredictable demands which are reshaping consumer spending habits and needs.
- Quest for quality: the search for a new quality-value equation in tough economic times. Despite tightened consumer budgets they prefer to buy better, not simply cheaper – better quality, more sustainable – forget disposable consumption and fast fashion. This is leading to a rise in premium products, selectively purchased, but also a thrift economy.
- Ethical spenders: Sustainability and ethics at the forefront of decision-making. Sustainability is no longer just a buzzword. Ethical Spenders will buy from eco-friendly brands, even during challenging times. Ethical Spenders are willing to pay a premium for essential goods that align with their values – especially food and drink, beauty, homeware and fashion.
- Zenthusiasts: The hunt for respite from stress and anxiety is surging. Spearheaded by Gen Z and Millennials, these generations are acknowledging the mounting stressors in their lives. Zenthusiasts are actively seeking solace through online health gurus who promote self-care and alternative therapies like cannabis.
- Data Ad-vocates: Say goodbye to one-size-fits-all advertising. Consumers aren’t as concerned about data privacy if it means they get personalized content and experiences in return. Data Ad-vocates want ads catered to their interests, location, and lifestyle preferences. Personalization can be a powerful way to attract new as well as retain customers.
Where’s the love?
Accenture’s Life Trends 2024 report is a refreshingly human view of emerging behaviours, but from a tech expert company. largely thanks to its acquisition of Fjord which did great work on trends.
The report starts by asking “Where’s the love?”
“For years, the correlation between customer experience and revenue growth inspired organizations to hold the customer at the center of every decision. Now, economic considerations are forcing cuts throughout enterprises, driving friction between customers and brands across channels—in the form of price increases, quality cuts, illogical subscriptions, and poor customer service. Customers are noticing, and some feel hard done by. The key question: How do brands keep their product in the basket in the long term?”
Businesses are scrambling to cut costs and protect profits against a strained economic backdrop.
They’ve made tough decisions to survive, with one major consequence: the erosion of customer experiences. Like it or loathe it, consumerism is a socio-economic fact of life for billions of people, with much of their day-to-day experience influenced or mediated by consumer culture. The changes described in this trend are having a significant impact across multiple aspects of life, affecting how people feel every day.
Until recently, the direct link between profit and customer experience made the latter top priority, often at the expense of other factors.2 Widespread digital adoption in the 1990s—particularly the internet and, later, smartphones—pushed focus onto experience, which hadn’t previously been emphasized by many businesses outside hospitality. Screen-driven interaction expanded design’s scope beyond physical and graphic design to include usability and desirability.
Barbie, brands and beyond
Barbie smashed box office records in 2023, the movie earning $1.44 billion, but the pink-themed brand spread far beyond the big screen.
Over 160 brands had Barbie collaborations during the year, from Barbie cosmetics to scented candles, Barbie sofas to kitchen appliances.
You could feast on Burger King Barbie burgers, followed by Pinkberry Barbie frozen yoghurt and wash it all down with Barbie x Swoon pink lemonade. They could even pack their cutest outfits in Béis x Barbie luggage and jet off to a Malibu Airbnb decked out as a veritable Dreamhouse.
Contagious magazine’s Most Contagious Report 2023 makes Barbie its brand of the year.
The report also profiles the best ad campaigns of the last year:
- Warner Bros/Mattel’s “The Barbie Movie” … the marketing campaign was so extensive that it transcended the film it was promoting, unleashing a Barbie movement months before it hit cinemas.
- Ikea “Proudly Second Best” … In a series of ads, Ikea in the Middle East presented heartwarming parenting situations, like a baby snoozing on its mother’s chest instead of in its fully kitted Ikea cot, where the brand was happy for its furniture to be ‘second best’.
- Apple “Relax, it’s iPhone” … The ads captured relatable moments of interaction between humans and their iPhones, like sending a text you immediately regret or shakily recording a video of your kid playing sports, to promote features like ‘Unsend iMessage’ and the motion-smoothing Action Mode.
- Fiat “Operation No Grey” … Fiat dunked its CEO into a giant vat of orange paint. The epic stunt was shot for real at a suitably vibrant Italian piazza and symbolised the manufacturer’s promise to live up to its dolce vita values by no longer selling its cars in grey (despite it being the most popular colour in many markets).
- Carrefour “Shrinkflation” … By affixing labels on products that had shrunk in size but increased in price, French supermarket Carrefour provided shoppers with useful information and showed it was on their side during a difficult economic time.
- Romania “the Most Beautiful Dental Clinic in the World” … Romanian travel agents and dentists teamed up to promote local dental tourism, offering packages that combined excursions to Romania’s cultural sites with a trip to the dentist, targeting countries like the UK with long waiting lists, while also promoting the country.
In WARC’s annual Marketer’s Toolkit survey 61% of CMOs have higher business expectations for 2024 than the year just gone. This is probably because consumer spend- ing has remained surprisingly high. It has kept the US economy out of recession, and helped coin the term “YOLO economy” (you only live once), an economy driven by consumers prioritising today over the future.
Thanks also to events such as the Paris 2024 Olympics and US election spending, WARC expects global advertising spend to grow 8.2% in 2024.
Gen Y and Z
Australia-based Soon Futures have some greatFuture Forecasts 2024, focusing on Gen Y and Z, with 7 themes:
- Life Wellbeing: An eruption of destabilising societal ills and issues is guiding a new holistic and collective approach to feeling and healing. This chapter features six emerging trends including emotional hygiene, financial wellbeing, super-natural, faith reformed, community wellness, and audio healing.
- Meta-Worlds: Touted as the next internet, the opportunity value the Metaverse unlocks is well into the trillions. In the last year, as society moved online, we were offered a glimpse into what the next digital future will look like. This chapter features six emerging trends including experience enhanced, digital citizens, omniverse, the metro-verse, blockchain boom, and NFT rush.
- Age of Awareness: Today’s structures, constructs, and labels don’t reflect the changing values of Gen Z. In 2024, alternative voices will challenge the status quo while the call to action for inclusivity and equality will pose a non-negotiable for brands and businesses. This chapter features six emerging trends including pop culture push, inclusive by design, corporate accountability, art-tivism, intimacy introspection, and psychonaut subculture.
- Reworking Work: With the Great Resignation under way, and a fundamental shift in how we view the traditional 9-5, young people are redesigning their relationship with labour, hierarchy, and hustle culture. This chapter features five emerging trends including polywork, be your own boss (BYOB), micropreneurship, 4-day work week, and the screen surge.
- Revenge Travel: Despite the present home-centric mindset people are experiencing, 2024 brings with it a new appetite for immersive, transformative, and regenerative experiences. This chapter features five emerging trends including the bleisure boom, extended voyages, regenerative travel, transformative travel, and next-level luxury.
- Retail Revival: E-commerce was the focal point during the pandemic but in 2024, physical stores will become important hubs for convenience, community, and curated ease. This chapter features 10 retail strategies to invest in, centred around convenience, curation, and community.
- Post-Growth Paradigm: The growth imperative is under a critical review, as discerning Gen Z challenge (and blame) the current economic system for its harmful impact on the environment. This chapter features six emerging trends including questioning capitalism, the recycle boom, climate tech, meatless majority, material innovation, and farming futures.
Drivers of change

GenZ get real
Instagram Trend Talk 2024 explores Gen Z’s take on trends that will drive global culture in the year ahead. It starts by saying 2023 was a year on socials to remember. From Barbie-core painting the world pink, to the rise of the ‘girl dinner’, viral moments and trends on Instagram and beyond have been driving global culture and influencing Gen Z’s next move.
- Gen Z is all about prioritizing meaningful connections in 2024, with the generation planning to use social media to keep up with their friends and family. A close second was to stay on top of trends (Fashion, Music, Tech)
- When asked how they use their Instagram to get closer to someone, the top ways were: liking someone’s story, sending reels or memes in DMs, and liking a post on their feed.
2024 is going to be defined as Gen Z’s growth era, with many honing in on self improvement and development. Gen Z’s top eras for 2024:
- #1 Self Improvement or Development
- #2 Lucky
- #3 Unapologetically Myself

TikTok’s “What’s Next” 2024 Trend Report for brand owners says that in 2024, the TikTok community will ignite a transformative mindset: Creative Bravery. Fueled by a blend of curiosity, imagination, vulnerability and courage, brands demonstrating Creative Bravery on TikTok will build deeper community connections. Breaking through on TikTok means shifting from occasional displays of Creative Bravery to infusing it into their daily behavior and strategies. Brands that will see most success will regularly pique global curiosities, flip traditional story arcs, and deepen trust with their audiences.
- Curiosity Peaked: Users come to TikTok looking for far more than a single ‘right answer.’ Here, your every curiosity reaches its ‘peak’ with new interests leading to relevant perspectives, uncharted rabbit holes, and IRL action thanks to the perfect blend of passive discovery and an active mindset.
- Storytelling Unhinged: Ends of stories are starting first. Multiple story arcs can happen at once. Communities are making up fictional celebrities and narratives. On TikTok, the shift where everyone can have a voice has unleashed creativity for all, where diverse voices, collaborative formats, and subject matters are flipping everything we know about traditional storytelling on its head.
- Bridging the Trust Gap: There continues to be a growing trust gap between consumers and brands igniting audiences to seek beyond the engagement of a one-time sale. They’re also looking for brands to lead positive societal change and transparency. Establishing clear brand trust and values are non-negotiables. On TikTok, brands have an open line of communication with their consumers and community, and can leverage creators as shortcuts. Each campaign and organic piece of content is an opportunity to share, listen, and learn, building brand trust and values together to generate deeper loyalty on and off-platform.

Tech hype and AI, phages and omics
Generative AI has stolen all of the air space in technology over the last year.
Future Today Institute led by Amy Webb always produces great insights into the emerging tech world, although her Tech Trends 2024 report tends to arrive mid year. Following a year, 2023, of breakneck innovation and global upheaval, she sees 10 key themes for 2024:
- Concept-to-concrete AI unleashes a wave of innovation.
- The crypto winter begins.
- Making sustainability sustainable.
- Algorithms are our labor force, and they may need professional licenses.
- Wearables are back. They will usher in a new era of visual and voice answers.
- Organiod intelligence will shape both computing and geopolitics.
- Legal challenges are coming for big tech again––and could succeed this time.
- Biotech accidentally creates a new genetic caste system.
- A world of new materials.
- Elections and unintentional misinformation.
Gartner is a tech advisor who maps what is hot, and what actually works. Their Top 10 Strategic Technology Trendsfor 2024 have a strong AI focus, with:
- Democratised generative AI
- AI trust, risk and security management.
- AI-augmented development.
- Intelligent applications.
- Augmented-connected workforce.
- Machine customers.
- Continuous threat exposure management.
- Sustainable technology.
- Platform engineering.
- Industry cloud platforms.
World Economic Forum has a more interesting report, the Top 10 Emerging Technologies, based on a huge global network of tech experts. The 10 technologies go far beyond AI hype, and are
- Flexible batteries: powering wearable technologies for healthcare and e-textiles.
- Generative artificial intelligence: expanding the boundaries of human endeavour.
- Sustainable aviation fuel: moving the aviation industry towards net-zero carbon emissions
- Designer phages: engineering viruses to augment human, animal and plant health
- Metaverse for mental health: shared virtual spaces to improve mental health
- Wearable plant sensors: revolutionising agricultural data collection to feed the world
- Spatial omics: molecular-level mapping of biological processes to unlock life’s mysteries.
- Flexible neural electronics: better engineered circuits to interface with the nervous system
- Sustainable computing: designing and implementing net-zero-energy data centres.
- AI-facilitated healthcare: new technologies to improve the efficiency of healthcare systems
Expectation Economy
TrendWatching’s Trend Check 2024explores how the Expectation Economy is giving way to the Exchange Economy, an age requiring brands to work together to tackle the world’s toughest and most urgent problems. Over the last decade or so, this has been driven by two financial crises, a pandemic, countless climate-related disasters and deepening geopolitical tensions have, and will continue to, fundamentally alter the landscape. Trends include:
- Sustainability on display: As the beauty sector’s not-so-pretty eco-reality — from deforestation to growing emissions — is uncovered, 50% of millennials globally and 45% of gen Z are prepared to drop personal care brands that fall short of their responsibility to the Earth. Example: Asket’s receipts itemize the environmental cost of every clothing purchase.
- Code it yourself: Ever since the generative AI boom, conversations about tech have dominated public discourse. The adoption of LLMs and text-to-anything software created a newfound willingness to play and experiment, giving rise to a code it yourself mindset, with new tools enable consumer-led personalization. Example: BlueSky is a social media platform that lets users choose their own algorithm
- Common Tongue: Reconnecting a divided world through entertainment. For entertainment brands who want to captivate diverse audiences, taking a definitive stance risks alienating audiences and inadvertently deepening polarized societies. Example: SOS AMAZÔNIA is a Fortnite game teaches gamers to protect Indigenous land.
- BrandCare: Fashion brands take a more active role in caring for consumers’ health. Across the globe, pandemic-struck healthcare services still remain under pressure. As a result, care demands outweigh supply, pushing consumers to look elsewhere for ways to optimize their wellbeing. Example: Morrisons and NHS: UK supermarket puts cancer awareness messaging on underwear labels.
- Future Proofed: Building financial literacy in a complex economic context. As the world grapples with widening economic disparities, record debt and a lack of affordable housing, there’s a clamour for financial literacy. Example: Brazil-based financial platform Nubank has introduced its version of the classic board game Game of Life.
- Eco-Boosters: Sustenance that gives back to nature. A new wave of food and beverage consumers don’t want to just ‘cause less harm’, they want to go further, returning more to nature than they take. Example: London brewery Gipsy Hill release an offset-free, carbon-negative beer.
Future Shock
WGSN’s Future Consumer 2024 report starts with Alvin Toffler, author of Future Shock, who said “In the past, you made a decision and that was it. Now, you make a decision and you say, ‘What happens next?’ There’s always a next”.
Coined by futurist Alvin Toffler and Adelaide Farrell in their 1970 book of the same name, Future Shock refers to the social and emotional paralysis induced by the “shattering stress and disorientation” at the magnitude and velocity of the changes we are experiencing.
In 2024 we will see the dawn of the Everything Net – a circular existence where lines between physical and digital worlds are blurred. There is great promise in the meta-economies that will arise from this, but rapid technological change that affects daily life always induces a sense of anxiety. This uneasiness has a name: Future Shock.
The pandemic exacerbated these sentiments, and the subsequent war in Ukraine and cost-of-living crisis are only likely to compound these feelings. Disruption to routines, isolation from loved ones and conflation of home and work life all gave rise to chronic multitasking, particularly for those working remotely. A 2021 Microsoft study found that people multitask more frequently in larger and longer video meetings, and in recurring meetings rather than ad hoc ones.
To perform a task, several brain networks dealing with attention and cognitive control are involved. Kevin Madore, a neuroscientist at Stanford University in the US, has proven that attempts to multitask can create interference among these networks and this can lead to slower processing as well as mistakes, creating a chronic circle of stress. Research shows that only 2.5% of people are able to multitask effectively. When we think we are multitasking, we are actually performing individual actions in rapid succession.
Synthetic reality
Canvas8’s Expert Outlookis always one of the most considered sources of new insight, but unfortunately is not published in an easily accessible format. It identifies eight critical challenges that will shape consumer behaviour and brand-consumer relationships in the coming year:
- Global Boiling Point: Living with extreme heat sparks a new climate, culture, or war.
- Economic Polarization: People struggle to maintain control over their finances
- Cultural Detachment: An overload of information makes consumers less committed to products and places.
- Rogue Leaders: Volatile leadership creates a sense of anarchy.
- Anti-human: A sense of human devaluation drives unrest.
- Diversity, Equity, and Inclusion (DE&I): The failure of DE&I initiatives erodes trust.
- Synthetic Reality: Artificial intelligence intensifies cognitive stress and challenges perceptions of truth.
- Cyber Vigilantism: Digital security concerns foster technophobia.
AI excitement
GWI’s Connecting the Dots is another, in an interactive format rather than a report. Some of their big themes to dive into include:
- The media’s got a trust problem: How to rewrite consumers’ relationship with the news. Media organizations should prioritize rebuilding public trust, highlighting the transparency, accuracy, and authenticity of their work.
- AI excitement is rising, but so is concern: Navigating the tension between AI fears and opportunities. AI is set to become a core part of life for humans and businesses. To make the transition as smooth as possible, brands need to address consumers’ red flags.
- Boomers are doing more scrolling and shopping: Why they offer brands bang for their buck. Boomers represent a lucrative and increasingly accessible market, as well as an untapped opportunity for many brands.
- Short-form video is changing sports: How social media’s rewriting the sports playbook. Short-form video is key to drawing in new audiences, and major sports should get in on the action.
- Veganism ain’t so hot anymore: How to make plant-based diets tasty again. Plant-based food’s addressable market is evolving. Food brands should target flexitarians and those interested in reducing their meat consumption, not just vegans.
Greenwashed out
Euromonitor also explores how consumer preferences are closely linked to the sustainability agenda, technological progress and the impact of sociopolitical issues.
- Ask AI: New tools are evolving into co-creators for consumers, influencing their decisions and reshaping their expectations of brand engagement. These platforms will become increasingly integrated into consumers’ daily lives. Businesses should utilise generative AI to enhance personalisation and improve the overall customer experience.
- Delightful Distractions: Consumers seek an escape from daily stress and anxieties to break away from the mundane. Some 29% of consumers would be comfortable with brands tracking their emotions and personalising experiences to their moods.
- Greenwashed Out: While consumers are attempting to live more sustainably, they question whether companies and governments are fully utilising available resources to create a meaningful impact. They want organisations to step up and show proof of their eco pledges.
- Progressively Polarised: Political and social issues are at the core of personal identities. These belief systems influence perspectives, values and attitudes. Consumers will not refrain from expressing their convictions. Social responsibility, political affiliation and sustainability initiatives will motivate spending.
- Value Hackers: With the ongoing cost-of-living crisis consumers are adjusting their financial mindset and 44% of consumers planned to save more money in 2023. They are employing increasingly clever strategies to get the very best deals.
- Wellness Pragmatists: Consumers are seeking fast and effective solutions to improve both their physical and mental wellbeing. Demonstrated effectiveness will play a significant role in their purchasing decisions.
Social is retail, retail is social
CapGemini‘s “What Matters to Today’s Consumer” Report 2024 finds that consumers are feeling a bit more optimistic than last year, despite the continued higher cost of living, and economic uncertainty. The report also explores attitudes to AI saying that consumers are generally positive about the benefits it can bring to their experiences.
- 66% of users welcome product recommendations from generative AI
- 60% trust services and products suggested by generative
- 55% seek advice in areas such as diet plans, make-up suggestions, and fashion combinations from a generative AI tool.
- 58% say generative AI should be able to identify their brand and product loyalty, thereby recommending similar products.
The reports main focus is on social commerce – or live commerce – with the increasing fusion of social to retail, and retail to social.
Social commerce refers to shopping experiences that occur directly on a social media platform, including clicking a link on a social network that leads to a retailer’s product page with an immediate purchase option.
- 25% of consumers have bought a product via a social media platform: 41% of consumers from Spain; 30% from the US; and 28% from Sweden. More purchases are made by households with children (36%) than households without children (17%).
- 46% of Gen Z consumers surveyed have made a purchase on a social media platform in the past year. Almost 48% of US Gen Z (aged 18‒29) say they will do at least some of their year-end shopping on social media platforms such as TikTok or Instagram.
- Instagram (62%) and YouTube (62%) are the preferred purchasing platforms across generations of consumers, followed by Facebook (55%) and TikTok (44%). Gen Z consumers show a strong preference for Instagram (70%), TikTok (63%), and YouTube (58%) for their purchases, whereas Millennials primarily prefer to use Instagram (67%) and YouTube (63%)
- The most strongly preferred platforms for Gen X and Boomer consumers are YouTube,Instagram, and Facebook.
Never Normal
Nexxworks “Look Up!” 2024 Trends Report starts with “We have arrived in the Never Normal, an era of accelerated change and enhanced complexity where companies will need to behave differently if they want to survive.
A beautiful example of our times was the OpenAI saga where Sam Altman was ousted from his own company. Then a lot of things happened, after which he came back triumphantly, and ironically with more power than ever. Fun fact: I was in the process of editing this document when I changed Sam’s title to ex-CEO only to undo that change the very next day. That was peak 2023 behavior.”
Conway’s Law states that organizations will design systems that copy their (communication) structure. This OpenAI soap seems to prove that it works the other way around, too: that a system – in this case, the fast and furious LLMs which are overconfident, have limited context understanding and lack explainability and common sense – can apparently also influence how an organization handles situations.
The only real recurring themes they see are the drivers of this enhanced unpredictability:
- The Great Depression 2.0: people are struggling financially and mentally, and companies are adapting to that, some better than others.
- Climate change: (people and) companies no longer have the luxury of ignoring the harsh truth of climate change, because they are starting to feel its direct impact.
- The Age Of Generative AI: rarely have I experienced such an acceleration of technology as with generative AI and we’re probably just at the very beginning.
- A Quantum World: on a perhaps more philosophical level, the real world is increasingly demonstrating quantum characteristics like entanglement and superposition and that is making it even more complex and unpredictable. It’s like having our own personal never- ending feedback loop but make it quantum.
“So basically, it’s we, humans of planet earth, who are creating this Never Normal. We have created a geopolitical, capitalist and resource environment that is so entangled and volatile that wars on one end of the world fuel energy and food crises in the other.”
Moments of Joy
Dentsu’s Creative Trends Report 2024 explores the power of hope in a volatile world. At a time where the future has perhaps never felt so uncertain, “The Futures Less Travelled’ urges brands and business to seize the moment to design, innovate and strive for the future they want to see.
Yasuharu Sasaki, Global Chief Creative Officer at Dentsu Creative, said: “Against the backdrop of this uncertain world our report turns to hope as a deliberate choice, to empower us to take control and design our own futures. Through creativity, armed with the powers of technology and storytelling, we hold potential to pave ways for many exciting ‘Futures Less Travelled’, borne of core principles of optimism and ambition”.
The report unpacks five macro trends for 2024 and beyond, each with a number of sub trends to explore. Each trend uncovers unexpected possibilities, such as the power of joy in the face of anxiety, the potency of storytelling as a force for change or the potential of deep local insight to connect diverse communities around the world.
- Ode to Joy: In a world where joy can seem in short supply, it becomes more important than ever. As we look around at the close of 2023, we see joy, softness and play emerging as protection against a chaotic and volatile world.
- Joyful Resistance Moments of joyful surrealism emerge in response to a world in chaos, while advertising rediscovers the transformative power of humour.
- Self-Care as Subversion Be it the refuge of an “Everything Shower”, or the rise of the “soft life” and “lazy girl jobs” in rejection of hustle culture, a quiet rebellion against the fast-paced, high pressure, lifestyle is underway.
- Unadulterated Play Adult responsibilities are unattainable or being deferred in favour of play, as seen in the boom in “Kidult” toys, the popularity of a basic #GirlDinner or a new wave of experiences that merge art galleries and soft play.
- The Memes of Production: In a related trend, we see creators reclaiming genres and formats easily underestimated as soft, superficial or trivial as forces for change.
- From world-building to building better worlds A generation raised on world-building and co-creation are taking those skills and expectations with them into adulthood, with heightened expectations of agency and empowerment.
- Change the story, change the future Broadcasters and curators are embracing storytelling over factual content to help audiences digest the complexity of our times, recognising the power of new narratives to unlock new possibilities.
- The meme-ing of life Like parables or cartoons before them, memes and reels have emerged as a way of distilling complex ideas or scathing commentary into brilliantly bite-sized, shareable and endlessly repeatable formats. Be it #Fintok, #Cleantok or social justice, no topic is too complex to go viral.
- Here we are now: Perhaps in response to a world that can feel overwhelming, perhaps in response to a cost of living crisis, we see a powerful engagement with all things local and homegrown
- Empathy in Action Personal truth is a new imperative, seen in the rising popularity of neighbourhood media and the growing importance of indigenous populations in shaping a new and more equitable travel industry.
- Local Luxury The post-pandemic world relies less on international networks, with an increased appreciation for goods and services closer to home that draw on local traditions and iconography.
- The Cosy Web A desire for a more rooted sense of place in the world is also being reinforced in the digital space. The idea of the ‘cozy web’ is replacing vast social platforms as a safe space for more intimate online conversations.
- The Magic in the Machine: As AI both impresses and perturbs, perhaps in equal measure, we ask ourselves, what is the role of technology in augmenting our humanity? How can technology unlock imagination and shape new experiences that bridge physical and virtual world?
- AImagination With ChatGPT emerging as the fastest growing app in history, we will see not only unfettered imagination but more practical and scaleable use cases designed to enhance the customer experience.
- In Touch with Humanity Despite exponential leaps forward in artificial intelligence, we see enduring power in experiences that connect technology and humanity through touch, haptics, voice, gesture and beyond.
- Borderless Commerce Technologies such as Augmented Reality, Image Recognition and virtual worlds are blurring the boundaries between online and offline commerce beyond all recognition.
- Me, Myself, and Us: Changing demographics prompt us to re-evaluate our relationship with the communities and collectives that define us, while the emergence of “digital twins” poses fascinating questions about identty and autonomy.
- The “I” in Collective Traditionally individualist Western culture is opening up to a more collective existence, while in contrast, traditionally more collective cultures are exploring a new sense of individuality.
- My (Inter)generations An increase in intergenerational living is giving rise to a reappraisal and appreciation of the older generation, demonstrated through an increase in fashion brands engaging mature ambassadors and the enduring popularity of the #grandmillennial trend.
- Digital Doppelgangers The rise and rise of AI also prompts us to explore the nature of our own identity, as artists, gamers and time poor individuals explore the potential of digital doppelgangers to act on their behalf.
Finding hope
Finally Marian Salzman entitles her latest report “Trends for 2024: On Hope’s Edge.” In a world that can seem oppressively bleak, I hope it sparks a bit of optimism, and renewed resolve:
Dear future,
Hope you are well; you aren’t what you used to be.
There is no doubt we are standing on a precipice.
Living in a time of poly-crisis.
Climate change. Culture wars. Paralyzing polarization.
Info wars. Authoritarianism. Military conflict. Economic fragility. Inequity. Disinformation. Disconnection. Bubbles. Hate. And now, with AI, the future is coming so fast that it’s impossible to take in.
Like lampposts that light up a path, trends have helped me make sense of what the future could look like. Throughout my career, I’ve laid out scenarios of probable, predictable, and preferable futures and looked at the data of human behavior and culture to make connections where others had not. But now, I find myself wondering: Are humans still in charge? Or will the unseen hand of AI erode our free will, leading us to do things, buy things, think things without us even detecting any external influence?
With AI, the future is coming faster or, to quote futurist Ray Kurzweil, is “nearer than near.”

Prediction consensus
Bringing this all together, based on over 700 reports, Visual Capitalist summarised what it saw as the major moments and trends for 2024:
- The S&P 500 makes new all-time highs
- Robotic workers loom over labor
- There will be an Al deepfake election scandal
- Heightened global migration flows
- Bonds are back! (for real this time)
- TikTok leads social media e-commerce
- The U.S. avoids recession again
- 2024 breaks heat records
- Inflation stays cool around target levels
- Lots of lawsuits and regulation around Al
- Japanese markets offer opportunity
- Russia-Ukraine and Israel-Hamas wars won’t end
- Increased geopolitical risk
- GLP-1 (weight loss drugs)become commonplace
- Manufacturing keeps shifting away from China
- First interest rate cut by mid-year
- Apple launches Al in its products
- Diversified portfolios are back in favor
- De-dollarization efforts continue slowly
- 2.5% to 3% global GDP growth
- U.S. tech and chip limits on China intensify
- Hollywood’s influence continues to wane
- India outpaces China in GDP growth
- Generative Al’s next wave is text-to-video
- Marine shipping faces more volatility

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Davos 2024. Trust was on the lips of every participant.
Three years of increasing division, heightened hostility and a surge in conflicts have created a challenging global landscape. Humanity is grappling with a converging multitude of crisis and change, the need to reinvigorate economies, respond to the threat of climate change, and ensure AI is used as a force for good.
Trust comes in many forms. Trust in authority – from global institutions to governments, scientists and technologists, businesses and brands. Trust in each other. Ultimately we trust in people. Do we accept them? Do we believe them? Do we follow them? Are they authentic? Are they worthy? Are they right?
The World Economic Forum’s theme was in particular focused on our trust in the future.
“After an era that lifted a billion people out of poverty and improved living standards everywhere, the anxiety about losing control over what lies ahead is pushing people towards embracing extreme ideologies and the leaders who champion them.”
Rebuilding trust in our future is paramount. We can only trust in the future, if we trust in people. In institutions. And from an economic perspective, in business.
The Trust Paradox
Rapid innovation offers the promise of a new era of prosperity, but instead risks exacerbating trust issues, leading to further societal instability and political polarisation.
This is the paradox explored in the 2024 Edelman Trust Barometer.
“In a year where half the global population can vote in new leaders, the acceptance of innovation is essential to the success of our society. While people agree that scientists are essential to the acceptance of innovation, many are concerned that politics has too much influence on science. This perception is contributing to the decline of trust in the institutions responsible for steering us through change and towards a more prosperous future.”
Only one third of consumers trust most of the brands they buy or use, according to an Edelman special report.
According to the survey of 16,000 people in eight countries, 81% of consumers see brand trust is a deal breaker or a deciding factor when they consider a purchase. Trust is becoming more important because of growing concerns about the fast pace of innovation and automation, the use of personal data in tracking and targeting, and the impact of products and productions on society and the environment.
“Trust has always played an important role in brand purchase” says Richard Edelman, CEO of Edelman. “But consumers now have much larger expectations of brands, and their trust is predicated on how well a brand can pass through the three gates of trust – product, customer experience and impact on society.”
When brands build trust, consumers reward them. Consumers who trust a brand are more than twice as likely to be the first to buy the brand’s new products, to stay loyal in the face of new competition, to recommend it, and defend it when things go wrong. Also, a brand trusted because of its broader role in society, is almost twice as likely to gain such support, than if it’s trust is due to product aspects only.
Despite all of this evidence, brands are increasingly untrusted.
Most consumers believe that a brand has a responsibility to get involved in at least one social issue that does not directly impact its business, yet few see brands doing so. Indeed, most people think brands are using social good as a marketing tool, “trustwashing” if you like. This exasperates their loss of trust.
However people’s trust in governments and other institutions is far less than in business, meaning that whilst many are unsure, they do see business as a better platform for addressing social and environmental issues than politicians and their agencies. Interestingly, people believe they have more influence on business than governments and can persuade them to take these issues more seriously.
“It’s time for brands to take the next giant step,” says Edelman. “They must accept the responsibility consumers have given them to effect change and welcome greater accountability and measurement of their impact.”
Building trust with authenticity
We engage more emotionally, human and empathetic, than every before. In fact people trust each other more than any business, they influence and are loyal to each other.
25 years ago, Ray Davis arrived in the small Oregon town of Roseburg, where nothing much changed for the lumberjacks of the huge surrounding forests. His task was to transform the sleepy old South Umpqua State Bank with its 40 employees before it died.
Initially people poked fun at his insistence that employees, or colleagues as he called them, answer the phone with a cheery “Welcome to the World’s Greatest Bank.” However, over time, it became true. The bank was transformed, firstly by learning from other great customer service businesses, not banks. Banks become community hubs, interiors were opened up and modernised, products and language humanised. They served coffee, played music, and showcased great local businesses. Staff smiled, and customers loved it. Nowadays, Umpqua Bank, with over $25 billion assets and 350 branches across America, is one of the best banks.
However, Davis, now enjoying his retirement, or in “cruise” mode, as Umpqua calls it for customers who wanted to slow down and enjoy life, has a warning about change. “When we arrived in Roseburg, change was exciting, people loved progress. Today change is different, it has become relentless and dominated by technology. It scares the hell out of a lot of people” he warns. As change accelerates, and technology dominates, many people lose faith in progress. The bond of trust can be lost.
Being real, authentic and transparent
In her book Who Can You Trust? Rachel Botsman asks “If you can’t trust those in charge, who can you trust? From government to business, banks to media, trust in institutions is at an all-time low.” However, she argues that technology can enable trust in new forms, and that our main problem is a mismatch, saying “institutional trust was not designed for the digital age.”
Originally trust was built locally between people, in local communities. Then as cities and business grew, we deferred to institutions as curators of trust – governments and corporations – trusting them to act on our behalf. Trust went from people, to being built around hierarchies. Today, trust is built in networks, and flows between people enabled by technology. For a business there are three layers of trust:
- Trust in the organisation: the reputation of the business and brand, particularly in terms of ethics and responsibilities, openness and transparency.
- Trust in the concept: the relevance to customers, authentic and reliable, a positive way to solve a problem, and delivers on every promise.
- Trust in the people: the respect for people who lead the business, and deliver the concept, who are real and authentic, empathetic and caring.
Authenticity is closely associated with provenance, which is now a source of transparency for many manufacturers utilising the potential of IOT sensors and blockchain certification. Cult Beauty uses a transparency app to help users of its cosmetics to understand the sources of all products, from oils to colourings. Canada’s Bridgehead Coffee was one of the first to set benchmarks for other in fairtrade and organic certification. Fishpeople can tell you the which boat caught your fish and when. Tiffany & Co. can do the same with diamonds.
Whilst all of these matter, the most important is that people trust people. For most customers, they see two faces of the organisation – the leader who typically appears as the company spokesperson in times of challenge, and the everyday frontline employees who sell and serve customers in stores, on phones, or one to one.
As Botsman says “Most businesses that we interact with are built around money, and money only goes so far. Money is the currency of transactions. Trust is the currency of interactions.”
Trusted leaders
Another clue might lie in the new Brand Guardianship Index 2024 produced by Brand Finance. This takes a numeric perspective on the impact which leaders have made to their organisations over time. Not just financially, although this is one useful metric as a proxy for customer and employee engagement, but through a host of other ESG and related metrics too.
Huateng “Pony” Ma, CEO of Tencent, recognised as world’s leading CEO – or at least “brand guardian”, in the report – for his guardianship of WeChat brand. “His leadership, marked by a steadfast commitment to innovation, user engagement, and trust, has not only propelled Tencent to remarkable heights in the technology sector but has also set a gold standard for CEOs worldwide.”
Under Ma’s leadership, WeChat has become the world’s strongest brand, as measured in the Brand Finance Global 500 Index of brands. Ma has led WeChat to build exceptional brand strength, underpinned by its essential, familiar, and trusted status in China, its dominant market.
People trust people
Satya Nadella, Microsoft’s CEO, provides a model for business engagement with society when he gave his views on corporate responsibility, the pressing need for human oversight of artificial intelligence systems and a succinct description of how Microsoft has earned its social license to operate in many countries around the world.
Nadella says every company is now a technology company and that brings with it a range of responsibilities, particularly in areas such as the ethics of AI, which he seeks to proactively take a lead in. “Technology is going to be so pervasive in our lives, and across all industries, that we’d better have one core currency around it which is trust. Without trust, we are not going to have a long-term business” he said at a recent Envision event.
Indeed, Microsoft has positioned itself as the world’s “good tech” company, whilst Facebook and Alphabet are often seen by regulators and politicians as “bad tech”, given their reluctance to address issues like privacy and fake news.
Leadership of trust, and trust in leaders, drives everything else.
We know that any form of change sparks fear in the human psyche. If not addressed early, proactively and directly, fear of job losses due to automation or globalisation can quickly take hold. In times of crisis, a leader brings urgency and compassion, but if there is not also direction and hope, then people lose confidence, and courage in their own actions.
Employees trust leaders who do what they expect them to do.
This requires an openness of leaders, so that people know what to expect. It means engaging people in the future direction, being honest about the need and implications of change, asking for ideas, and equally challenge, being visible and accessible, and being human.
Externally, there was a time when business leaders would never say anything controversial, when businesses were agnostic to the debates of society. Today, as people trust business more than politicians to show them a way forwards, they seek business leaders to take a stand, to have a point of view.
This can be controversial, a viewpoint means that not everybody will agree, that some of your customers might feel alienated or even reject you. Apple is a strong advocate of diversity and human rights; Starbucks challenged the state on their actions against migrants. Leaders need to step up, to express their view, to fight what they believe is right.
In this way, brands develop a more authentic personality, business adopts a more meaningful role in society, and you gain the respect – and trust – of people.
Cradled in your skull, immersed in protective fluid, your brain is your body’s mission control. It changes radically throughout a human’s life, starting work not long after they’re conceived and continuing even beyond your final breath.
As a business leader you are asked to step up, to see business and markets from new perspectives – and in particular to make sense of fast, complex and dynamic futures. As a leader, rather than functional expert, your challenge is to connect the organisation, to ask the big questions rather than having all the answers.
This is a huge mindset shift, and particularly for leaders who are also probably getting older, and could easily fall into old habits, as their brain starts to fall into standard ways of behaving, and naturally diminishes with age, and without stimulus.
As a leader, now is the time for peak performance, to dream of new possibilities, to drive innovation and change, and to act in ways that are different from what got you here. Now is the time to recharge, and even reshape, your brain.
How your brain changes
We used to assume that we each have our established ways of thinking and behaving, and as we get older the capability of our brain to learn and adapt declines. Medical science suggests that the volume of the brain and/or its weight declines with age at a rate of around 5% per decade after age 40 with the actual rate of decline possibly increasing with age particularly over age 70.
Yet our brain can grow new neurons at any age.
Each neuron can transmit up to 1,000 nerve signals a second and make as many as 10,000 connections with other neurons. Our thoughts come from the chemical signals that pass across the synaptic gaps between neurons: the more connections we make, the more powerful and adaptive our brain can be.
Tara Swart is a neuroscientist, practising medical doctor, and executive coach, with a background in psychiatry. I first met her on stage in Bratislava, where we both were delivering our “Big Idea” for Europe. Her first book, “Neuroscience for Leadership” was more of an academic text, while her new book is “The Source” is more populist, and claims most of the things we want from life – health, happiness, wealth, love – are governed by our ability to think, feel and act. In other words, by our brain.
Keeping the brain fit through exercise, continual learning and rich experiences, enhances your mental agility. In the past leaders relied more upon experience and procedure, in today’s world we need leaders who can make sense of new patterns, imagine new possibilities, thrive on diversity of thought and complexity of action. Leaders need to have a mind that is always ahead, seeing and anticipating what next.
“Think of the brain as the hardware of a computer” says Swart. “Your mind is the software. You’re the coder who upgrades the software to transform the data (your thoughts). You also control the power supply that fuels the computer — the food and drink you consume, when and how to exercise and meditate, who to interact with… You have the power to maintain or destroy your neural connections.”
Mindful activities such as yoga or meditation reduce levels of cortisol and increase the fold of the outer cortex of the brain, allowing the pre-frontal cortex to better regulate our emotional responses. Swart says just 12 minutes a day, most days of the week, will make a noticeable difference. New experiences such as travel, learning a skill, such as a foreign language, and meeting new people can stimulate the growth of new neurons.
How to change your brain
Brain plasticity allows you to learn new skills, gather and use new information, and recover from brain injury. How can you rewire your brain?
There are some obvious ways to improve your brain function, such as drink more water, get more exercise, and don’t read from electronic screens in the last hour before bed. But there is much more besides. Some are obvious, some less so. Some are just good healthy tips for everyone, some require deliberate focus in order to achieve your goals.
For starters here are 10 simple ways to start changing your brain:
1. Run
Physical activity can improve your brain’s plasticity, a cerebral quality that affects memory, motor skills, and the ability to learn – according to a study conducted at the University of Adelaide in Australia. A small group of adults in their late 20s and early 30s participated in a 30-minute session of vigorous activity. Immediately after the session, their brains showed a significant increase in neuroplasticity. If that’s not enough motivation to get out for run, research shows that exercise also release chemicals in the brain that make us feel happy. Endorphins and a protein called Brain-Derived Neurotrophic Factor (BDNF) are released in the brain as you do physical exercise, two chemicals which help fight stress and promote happiness.
2. Sleep more
Sleep is an essential activity that not even science can fully explain. You feel better with it, but really bad without it. Going without sleep can make you irritable, lead to memory loss and false memories, and, in extreme cases, cause slurred speech and even brain damage. So what happens when you sleep? Your brain gets to work archiving memories, making creative connections, and cleaning out toxins. Even a short afternoon nap can provide you with a boost of energy equivalent to roughly one or two cups of coffee, as well as increased retention of facts and greater creativity.
3. Meditate
Meditation doesn’t just help you find emotional balance in your life – it actually changes your brain. Before beginning a regular meditation habit, people tend to have strong neural connections with the ventromedial prefrontal cortex, what is often called the “Me Center” of the brain. As a result, they are more likely to interpret physical sensations of anxiety or fear as a personal problem, something directly-related to themselves. As a result, they are more likely to experience repeated thoughts about their lives, mistakes they’ve made, what people think about them. In contrast, people who meditate regularly show weaker connections with the “Me Center” of the brain and stronger connections with the lateral prefrontal cortex, or the “Assessment Center” of the brain. This helps meditators to take problems less personally and approach them more logically. This means that, through meditation, we can become better at managing anxiety, stress, and potentially dangerous situations. In addition, the neural connections which grow stronger through meditation help promote empathy and compassion.
4. Drink coffee
From the time you wake up until you lay down to sleep, neurons in your brain produce a curious chemical called adenosine. As adenosine is produced, it binds with adenosine receptors in the brain, causing you to feel tired and eventually fall asleep. When caffeine enters the bloodstream and makes its way to the brain, it blocks the adenosine receptors. That’s what gives you the boost of energy and alertness, improved memory and cognitive performance, increased focus, and even increased accuracy of reactions. Over time, however, your brain will begin to build up a tolerance to the drug, and you may experience withdrawal symptoms, such as headaches, increased sleepiness, lack of concentration, and irritability. Coffee (or more precisely, caffeine) changes your brain chemistry, providing you with that boost of energy and focus you need in the morning.
5. Read
Brain scans of the most avid readers typically show heightened connectivity in the left temporal cortex, the area of the brain associated with receptivity for language. Readers also often experience something called “embodied semantics.” That’s the technical way of saying that the “brain connectivity during a thought-about action actually mirrors the connectivity that occurs during the actual action. For example, thinking about swimming can trigger some of the same neural connections as physical swimming.” That means that imagining actions as you read about them can physically alter the connections in your brain.
6. Listen to music
When some people want to truly focus, they seek total silence, but many turn on their music. When you graph the electrical activity of your brain using EEG, you generate what is called a brainwave pattern, which is called a “wave” pattern because of its cyclic, wave-like nature…When we lower the brain wave frequency…we can put ourselves in an ideal condition to learn new information, perform more elaborate tasks, learn languages, analyze complex situations and even be in what sports psychologists call “The Zone”, which is a state of improved focus and performance in athletic competitions or exercise. Part of this is because being the slightly decreased electrical activity in the brain can lead to significant increases in feel-good brain chemicals like endorphins, noroepinephrine and dopamine. So you can actually “force” your brain into this ideal “alpha brain wave relaxation” with the right frequency of music.
7. Wander
Spending time in outdoor green spaces has been linked to improvements in mood, concentration, and creativity. Brooding, which is known among cognitive scientists as morbid rumination, is a mental state familiar to most of us, in which we can’t seem to stop chewing over the ways in which things are wrong with ourselves and our lives. This broken-record fretting is not healthy or helpful. It can be a precursor to depression and is disproportionately common among city dwellers compared with people living outside urban areas, studies show. Going for a 90-minute walk in a quiet, tree-lined neighbourhood can have the effect less morbid rumination and showed less blood flow to the subgenual prefrontal cortex than those who had walked along a busy highway for the same amount of time.
8. Don’t multitask
Research suggests that humans are physically incapable of multitasking. Instead, the human brain merely single-tasks very quickly, switching back and forth between multiple tasks at a rate that makes you feel and believe you’re actually doing two things at once. If you think you spend much of your time “multitasking”, you could actually be rewiring your brain – and not in a good way. Your attention span is considerably shortened and your emotional intelligence is stunted. At the same time, you become worse at sorting through information and completing creative tasks.
9. Eat less sugar
Overconsumption of sugar may impair neurological functioning, according to a study at UCLA. Heavy sugar intake caused the rats to develop a resistance to insulin — a hormone that controls blood sugar levels and also regulates the function of brain cells. Insulin strengthens the synaptic connections between brain cells, helping them to communicate better and thereby form stronger memories. So when insulin levels in the brain are lowered as the result of excess sugar consumption, cognition can be impaired. Too much sugar can impair memory and learning skills, and may even contribute to diseases like dementia. It can also make you depressed. Sugar activates the mood-enhancing neurotransmitter serotonin in our brain. When continuously overstimulated, our serotonin levels begin to deplete, making it more difficult for us to regulate our mood.
10. Believe
Believing you can change, that you can be better, and you can achieve more, is the starting point. Open your mind to the possibility. Rather than going in to the rationale, let’s take the inspiring story of Tan Le, as I described in my recent book Business Recoded. She is the Vietnamese boat refugee who became one of the world’s leading neuroscientists.
Tan Le’s inspired mind
Tan Le was only 4 years old when she fled Vietnam with her mother and sister, crowded on board a fishing boat with 162 other people, in search of a better life. It was a difficult choice, leaving her father behind and heading out to the uncertain seas.
For 5 days they sailed, and then after losing power, drifted across the South China Sea. She remembers the long dark nights and rough seas, and everyone becoming desperate once food and water ran out.
Fortune came in the shape of a British oil tanker, which offered to rescue them. After three months in a refugee camp, the family were offered a flight to Australia. As the plane flew across the unknown country, she was struck by the huge emptiness of the land, and later reflected on it as symbolising the new opportunities which she could never have imagined.
At 8 years old, her mum says she was a dreamer, and particularly liked to pretend she had the power of telepathy, as inspired by a movie she had seen. In reality, she called herself a curious nerd, desperate to work hard and seize her opportunity. At the same time, she was very conscious about being different – her looks, her accent, her background.
Then, when she was 20, she won Young Australian of the Year for her work in helping other immigrants to settle locally, to learn the English language, and to find jobs. She was astonished that somebody like her could win such an award. It was the moment that really opened her mind.
She started to look beyond her mum’s dream of her becoming a doctor or lawyer. She qualified as a lawyer, but quickly turned her attention to software engineering, exploring how brainwaves can control digital devices. It was all about understanding the brain in context, and how it could be directed to do more productive work, to engage consumers more deeply with brands, to help people with disabilities. Her early work included the development of EEG (electroencephalography) headsets enabling people to control a car, or drone, or game, with your mind.
“When the neurons in your brain interact, they emit electrical impulses, which we can then translate into patterns that become commands, by using machine learning” she explained.
She founded Emotiv, a bio-informatics company focused on understanding the brain in context, and how it could be directed to do more productive work, to engage consumers more deeply with brands, to help people with disabilities.
Chosen to be part of the World Economic Forum’s Young Business Leaders in 2009, she sat at a dinner held in Buenos Aires with fellow participants. Opposite her sat a wheelchair-bound Brazilian called Rodrigo Hübner Mendes. He introduced himself as a Formula One racing car driver, who used a specially developed brain interface to control the vehicle.
Mendes explained how he would turn left by imagining eating tasty food, turn right by imagining he was riding a bike, and accelerate by imagining he had just scored a World Cup goal for Brazil. He explained how the technology for the car was developed by a small innovative company called Emotiv. She smiled, deeply moved by his story.
Today Emotiv is a world-leader in brain interface software, with technology that is cheaper than a gaming console, but has the ability to fundamentally disrupt and improve our lives. With offices around the world, She spends much of her time in Hanoi, where her ground-breaking technology is being developed by young Vietnamese technologists.
Lee reflects on her personal journey saying, “Like my mum, I took a leap of faith into the world of technology, and particularly into a completely new area for which I had no qualifications or experience.”
She freely admits that she doesn’t have all the answers, with “I try to make the right choices, but you never know exactly where you are going, or if doing your best” but is also an infectious optimism “The future is not hear yet. We have the chance to create it, to co-create it.”
As for Mendes, he recently found himself at a conference in Dubai listening to world champion F1 driver Lewis Hamilton. When it came to questions at the end, Mendes’ hand immediately sprung up. He challenged the world champion to a race, using brainwave-controlled cars. Hamilton, a lover of new technologies, accepted. The race awaits.
Change happens fast … the dramatic progress of AI is challenging our minds, a new disruptive generation of brands are shaking up markets, multiple destructive conflicts rage across the globe, ever more extreme weather driven by our reluctance to really address the carbon crisis, and millennial consumers growing up quickly … from the adoption of electric vehicles to gene-edited healthcare, the world looks very different from even a few years ago.
- 2023 was a nexus of change, a year of innovating and transforming everything
- Ideas drive the world forwards, the coming wave, and achieving great things
2024 is Olympic year, and the Stade de France is ready to witness a host of world records, as super shoes transform the performance of human beings. Adidas’s Noah Lyles and Nike’s Faith Kipyegon will battle for superstardom on the athletics track. Meanwhile 4.2 billion people will vote in over 70 national elections this year, the most in history, with technology likely to play a key role in targeting and influencing outcomes.
- Future Radar: Exploring the emerging trends and opportunities, and making them happen
- Trend Kaleidoscope 2024: Curating all the best trend reports, What should you do next?
Western economies did better than expected in 2023 but significant challenges persist, and higher interest rates will be painful for companies and consumers alike. China’s growth has slowed, tensions rise over Taiwan, but companies will find it hard to reduce their supply chains’ dependency of old. East and West will increasingly turn to the “middle powers” of the global south, and the imagineering states of the Middle East, shifting from oil to culture, knowledge and tourism.
- Generative AI: from Anthropic to Inflection, Gemini to Perplexity, do you “grok” it?
- Think like a futurist, to make sense of change, find new opportunities, make smarter decisions
The exponential progress of AI will continue, in some ways a race to shape the future of AGI, by a reenergised OpenAI and many others like Anthropic and Perplexity. Businesses will prioritise initiatives to embrace it, initially for efficiency but increasingly for competitive advantage, Quantum computing will accelerate progress, while regulators struggle to cope. Unexpected uses and abuses will become frequent, from its disruption of jobs to potential for election meddling.
- Achieving Peak Performance: find your future flow, play to your strengths, build endurance and agility
- Imagineering = Imagination + Engineering … How Disney keeps the magic alive
The clean-energy transition is creating new green superpowers and redrawing the energy-resources map. Lithium, copper and nickel matter much more, while oil and gas, and the regions that dominate their supply, matter less. Competition for green resources is reshaping geopolitics and trade, and creating some unexpected winners and losers. As the recent Earthshot prize winners demonstrate, there is a shift to regenerative economies, doing more with what we already have.

“In the past, you made a decision and that was it. Now, you make a decision and you say, ‘What happens next?’ There’s always a next”. That was Alvin Toffler in Future Shock.
Much of my work – from keynotes and workshops to strategies and transformations – is with companies like Adidas in sportswear and Airbus in aerospace, Saudi Arabia’s STC in technology to Japan’s Sompo in financial services. In the past, boards and executive teams would seek my help on optimising performance – today they seek help to make sense of emerging futures, how to shape new visions and strategies, how to transform, while also delivering today.
IMF, another of my ongoing clients this year, see in their IMF Economic Outlook 2024 a continued stagnation of growth in western markets (1.2% in Europe, 1.5% in USA) but higher in Asia (4.4% in China, 6.1% in India), and 2.9% average globally in 2024. The EIU’s Industry Outlook 2024 reflects on the turbulence of recent years for most companies from the pandemic to soaring commodity prices, high interest rates and political disruption.
The last 12 months has certainly sparked enthusiasm for AI startups, investment and innovation – from the launch of ChatGPT to the implosion of OpenAI, and the rise of a host of new rivals like but at the same time (a legacy of pandemic, and antidote to digitalisation) is the desire to be more human – more personal, empathic, and in search of real experiences, from in-store immersions to meditative moments and travel adventures.
- What every executive needs to know about AI by Bain
- The CEO’s Guide to the Generative AI Revolution by BCG
- The state of AI, generative AI’s breakout year by McKinsey
Technological innovation is taking us in two directions – sustainable improvement and synthetic reality – to address the problems of the past (most significantly, the huge and difficult effort to decarbonise old industries – although energy transition has stalled because of the greed of higher oil prices) – and also a huge rise in new synthetic innovations, from gene-editing and mRNA in healthcare, to alternative foods and VR gaming.
You can read all the trend reports in my Trend Kaleidoscope 2024, but the point is not the clever ideas and catchy phrases, it’s knowing which trends to embrace, and how they catalyse, guide and accelerate a transformation towards the future you seek. See the bigger picture, the Future Megatrends, and align your growth trajectory with purpose and innovation.
That’s the real skill of the most innovative companies, typically emerging from the margins to the mainstream. Their ideas, business models and leaders are inspirations to all of us. I call them the Trailblazers.

In the last quarter of 2023, BYD became the world’s top selling electric vehicles company, outperforming the hype of Tesla and its most recent launch, the Cybertruck.
“Build Your Dreams” was founded in 1995 by Wang Chuanfu, a Chinese chemist, who has became a billionaire entrepreneur. After more than 27 years of high-speed growth, BYD has established over 30 industrial parks across 6 continents and played a significant role in industries related to electronics, auto, renewable energy and rail transit. Like Tesla, it does not define itself as an auto company, but an energy business. With a focus on energy acquisition, storage, and application, it offers comprehensive new energy solutions with zero-emission.
BYD is one of my 250 Innovative Companies to learn from, alongside 100 Inspiring Leaders.
Here are some of the most innovative businesses who are likely to deliver rapid progress in 2024, some of them established market leaders rapidly reinventing themselves, while others are start-ups and growing disruptors. All of them are distinguished in some way by their innovative business models, which are engaging audiences and reenergising markets in their own ways:
- Authentic Brands, (ABG) is a brand development and licensing company headquartered in New York City. The company was founded by Jamie Salter, a seasoned entrepreneur and brand strategist. Salter has a background in acquiring, managing, and licensing consumer brands – from Mohammad Ali to Elvis, Reebok to Ted Baker.
- Crispr Therapeutics is a Swiss–American biotechnology company headquartered in Zug, founded by Nobel Prize winner Emannuelle Charpentier. It was one of the first companies formed to utilize the CRISPR gene editing platform to develop medicines for the treatment of various rare and common diseases.
- Holcim is a multinational building materials company that specialises in the production and distribution of cement, aggregates, and ready-mix concrete. The company was originally founded in Switzerland in 1912 and has since grown to become one of the largest cement producers in the world, and a leader in green cement and urban regeneration.
- Lanzatech is turning carbon crisis into feedstock opportunity with the potential to displace 30% of crude oil use today and reduce global CO2 emissions by 10%. Its carbon recycling technology is like retrofitting a brewery onto an emission source like a steel mill, but instead of using sugars and yeast to make beer, pollution is converted by bacteria to fuels and chemicals.
- Lilium, is a disruptive aviation start-up based in Munich, founded in 2015, dedicated to develop and build the world’s first fully electric vertical take-off and landing (VTOL) jet. An estimated range of up to 300 km and a top speed of 300 km/h, along with zero emissions make it the most efficient and eco-friendly individual means of transportation of our time.
- MercadoLibre, the Amazon of Argentina, seeks to democratize commerce and financial services to transform the lives of millions of people in Latin America. One of the principles of the Mercado Libre culture is “in continuous beta”; permanently focused on innovating to bring the best experience to our users, and to extend our competitive advantages.
- Northvolt was founded to enable the transition to a decarbonised future by establishing a sustainable battery industry. To do this, the Swedish company is pioneering a new approach to battery manufacturing rooted in a commitment to fossil-free energy, sustainable sourcing of raw materials and recycling.
- Nubank from Brazil is the largest independent “neobank” in the world, with more than 40 million customers. Its first product, launched in 2014, was a no-fee credit card fully managed by a mobile app. Recently, Nubank was ranked as the most innovative company in Latin America.
- PingAn, the world’s largest insurance company, provides products and services through its five ecosystems in financial services, healthcare, auto services, real estate services and smart city solutions. With JEssica Tan as its co-CEO it is a model for how to create the future while also delivering today, unbounded by sector boundaries or old thinking.
- Rains, concept meets function in Nordic outerwear from Aarhus. Its collections blend a conceptual-meets-functional design approach, a strong urban inspiration, and a signature fabric identity. A coated waterproof fabric palette inspired by Rains’ first design – a contemporary reinterpretation of the classic rubber raincoat.
- Roblox is a digital platform where people come together virtually to share experiences – gaming, music, and much more. Every day, tens of millions of people from around the world come to Roblox to play, learn, work, and socialize in immersive digital experiences all built by a global community of creators.
- Schneider Electric purpose is “to empower all to make the most of our energy and resources, bridging progress and sustainability for all”. They call this “Life Is On”. The French company’s mission is to be your digital partner for sustainability and efficiency.
- SSAB, zero carbon steel from Sweden, stronger, lighter and more sustainable. Working with partners, SSAB has developed fossil-free steel and plans to create a carbon-zero value chain from the mine to the end customer. it will largely eliminate carbon dioxide emissions from operations in around 2030.
- Twelve the carbon transformation company, is a new kind of chemical company built for a world battling against climate change. Its breakthrough technology eliminates emissions by turning CO2 into essential products that today are made from fossil fuels. They call it carbon transformation.
- Vuori makes premium performance apparel inspired by the active Coastal California lifestyle; an integration of fitness, surf, sport, and art. Breaking down the boundaries of traditional activewear, we are a new perspective on performance apparel. Founded by Joe Kudla in 2013, it is based in San Diego.
These companies don’t process by hard work, alone. But by thinking differently. Dreaming and daring to challenge conventions and explore new futures. It requires new mindsets, new skills, and new organisations. Out this future mind emerges new opportunities, new market spaces, and innovative growth.
It requires a business brain, ready and willing to embrace new ideas and action.

Imagine that you are in Stade de France, Paris, on the 1st August 2024. You’re an Olympic athlete in the midst of competition. As you prepare for the greatest race of your life, you imagine the moments ahead, anticipate what might happen, consider alternative strategies. And maybe just dare to dream.
In reality, you need to be ready for anything. It’s no use overthinking. You are in the best condition of your life, and you have run many races before. In reality you are simply consumed by the moment, at one with your body, focused on the race.
When you are at your “peak”, your body and mind flow in unison, you know what to do.
Finding your future flow
Mihaly Csikszentmihalyi believes that peak performance comes from inside, and that people have the unique ability to create environments that facilitate the development of a state of mind which he calls “flow”, or what some might call “in the zone”.
Flow is the experience I get when I’m working intensely on a project, the challenge is significant, the team around me are great people, the timeframes are tight, and the ambition is very high. Once I am into the project, I find I can work at great pace, there is a stream of consciousness, ideas emerge rapidly.
Under the stress and stretch of high octane situations, we can often do our best work. Csikszentmihalyi says “the best moments usually occur when a person’s body or mind is stretched to its limits in a voluntary effort to accomplish something difficult and worthwhile. Optimal experience is thus something we make happen”
It is a feeling of immersion, focus and concentration, removed from the repetition and distractions of everyday, you feel like you have more purpose, with heightened awareness of the situation and possibilities. Complexity seems less intimidating, and uncertainty less daunting. You are energised, you are empowered, you can achieve so much more.
Flow is achieved through an intensity of concentration and effort as you apply yourself to the task. You are energised by possibility, and released from the fear of failure. You rise above yourself, above the distractions of today. The experience of this flow is as good as the outcomes.
5 ways for business leaders to find their “flow” state every day are:
- Select tasks that are stimulating and engaging, they challenge you to the point of excitement. They are problems you would love to solve.
- Assemble a great team, people you love and trust, who you know that together you can do great things (or you, on occasions, you can also do this alone).
- Define audacious goals, that go beyond the accepted norms, 10x not 10% targets, and also a sense of what the rewards could be, personal or organisational.
- Focus your mind, a stream of consciousness towards the goal, eliminating the daily trivia, the distractions of the normal workspace
- Immerse yourself in the moment, active not passive, thinking ideas, doing tasks, making progress, building momentum, going for the goal.
The “flow” state of mind becomes the everyday state of business leaders. It becomes normal. Every day, working towards the future, whilst also delivering today. Your mind working overtime, connecting ideas, searching for progress, focused on the actions which will create a better tomorrow. Indeed, you can only ever do things today, even it is focused on a better future.
Playing to your strengths
We have grown used to exploring the “strengths and weaknesses” of human character, or in this case of leadership behaviour. The problem is that this kind of diagnostic encourages us to focus on our weaknesses, to make them better, to be “good enough” at everything.
An alternative is focus on your strengths and how to make them better.
Yet few business leaders say they get to use their strengths in most of their work. The challenge in any team is to bring a diverse group of people together, where their combined strengths are irresistible. This means that as long as all the important attributes are covered, then the team will be strong in all areas, and amplify its impact far beyond that of any individual.
Psychologist Martin Seligman studied cultures around the world to understand what they regarded as “strengths” in leaders. The research explored major religions and philosophical traditions and found that the same six virtues were shared in almost all cultures. Gallup’s StrengthFinder assessment model is one of the most useful tool for exploring the practical component of these virtues as 24 character strengths:
- Virtue of Wisdom: the more curious and creative we become, the more we gain perspective, knowledge and wisdom. Component strengths are creativity, curiosity, open-mindedness, love of learning, and perspective.
- Virtue of Courage: the braver and more persistent we become, the more confident we feel, and more courageous we act. Component strengths are bravery, perseverance, honesty and vitality.
- Virtue of Humanity: the more we approach people with respect, appreciation, and interest, the more engaged they become. Component strengths are love, kindness and social intelligence.
- Virtue of Justice: the more responsible we are, embracing fairness and justice, the more stable community we can build for mutual benefit. Component strengths are teamwork, fairness and leadership.
- Virtue of Temperance: being forgiving, humble, prudent, and in control of our behaviours, helps us to avoid being arrogant, selfish, and unbalanced. Component strengths are forgiveness, humility, prudence and self-control.
- Virtue of Transcendence: never losing hope in humanity’s potential, appreciating nature and people, enables us to connect with a higher purpose. Component strengths are appreciation of beauty, gratitude, hope, humour and spirituality.
Additional studies have shown that women typically score higher in interpersonal strengths, such as love and kindness, honesty and gratitude. Men tend to score higher on cognitive strengths, creativity and curiosity, hope and humour, but also highly on honesty. Whilst these differences are interesting, and largely conform to stereotypes suggesting that they might be shaped by culture, there are also many shared strengths.
Playing to your strengths not only enables you to perform better, and contribute more to a team, it can also result in feeling more engaged and confident, and enable you to progress faster.
The leader’s plastic brain
We used to assume that we each have our established ways of thinking and behaving, and as we get older the capability of our brain to learn and adapt declines. Yet our brain can grow new neurons at any age. Each neuron can transmit up to 1,000 nerve signals a second and make as many as 10,000 connections with other neurons. Our thoughts come from the chemical signals that pass across the synaptic gaps between neurons: the more connections we make, the more powerful and adaptive our brain can be.
Tara Swart is a neuroscientist, practising medical doctor, and executive coach, with a background in psychiatry. I first met her on stage in Bratislava, where we both were delivering our “Big Idea” for Europe. Her first book, “Neuroscience for Leadership” was more of an academic text, while her new book is “The Source” is more populist, and claims most of the things we want from life – health, happiness, wealth, love – are governed by our ability to think, feel and act. In other words, by our brain.
Keeping the brain fit through exercise, continual learning and rich experiences, enhances your mental agility. In the past leaders relied more upon experience and procedure, in today’s world we need leaders who can make sense of new patterns, imagine new possibilities, thrive on diversity of thought and complexity of action. Leaders need to have a mind that is always ahead, seeing and anticipating what next.
“Think of the brain as the hardware of a computer” says Swart. “Your mind is the software. You’re the coder who upgrades the software to transform the data (your thoughts). You also control the power supply that fuels the computer — the food and drink you consume, when and how to exercise and meditate, who to interact with… You have the power to maintain or destroy your neural connections.”
Mindful activities such as yoga or meditation reduce levels of cortisol and increase the fold of the outer cortex of the brain, allowing the pre-frontal cortex to better regulate our emotional responses. Swart says just 12 minutes a day, most days of the week, will make a noticeable difference. New experiences such as travel, learning a skill, such as a foreign language, and meeting new people can stimulate the growth of new neurons.
There are some obvious ways to improve your brain function, such as drink more water, get more exercise, and don’t read from electronic screens in the last hour before bed. Sleeping less than seven to eight hours a night isn’t sustainable for most people, because that’s how long it takes to clear out toxins. Sleeping on your left side helps the brain to flush out toxins more efficiently, and downing a spoonful of coconut oil before a big meeting boosts brain power for about 20 minutes.
The journey ahead will have high and lows. Endurance demands physical fitness and emotional agility, but also taking moments to pause, and celebrate progress.
James Dyson took 15 years and 5127 attempts to perfect his bagless vacuum. When he succeeded, he created a revolution, but it required incredible persistence to get there. Not only is the future difficult to create, but everything keeps changing on the journey towards it.
The mental toughness, the grit to persist, is not just about keeping going, but the resilience to overcome challenges and obstacles. Sometimes, just the sheer volume of information – emails, analysis, reports, ideas, articles, books, meetings – will become overbearing. As a leader it’s easy to feel overloaded.
It’s also easy to feel you need to know everything, which you don’t, although you do need to prioritise what matters most. The biggest challenge for any visionary leader is not how to make ideas happen, but how to overcome all the people who say that they won’t. Critics and pessimists can be frustrating, and a motivational drain.
There will also be moments of great success, people might even call you a hero. It will feel good, even to the humblest, and you will inevitably remind everyone that it was a team effort. Yet the euphoria can quickly disappear, with the next challenge.
Leaders need endurance, resilience, and gratitude, to cope with relentless change; to be able to change your own mind, to stay on the rollercoaster of progress, to keep teams engaged, and to thrive at both work and in your life.
The endurance of leaders
Endurance is as much about mind as muscle power.
Like an athlete – runner, cyclist, rower – there are many physiological elements at play, from core body temperature to oxygen intake, plus psychological factors, such as perceived effort and pain tolerance. Each of these factors is significant in the level of athletic performance humans which any person is capable of, especially when testing the perceived limits of performance, such as setting new world records.
Almost every athlete will attest to faster recovery if they jump into an ice bath after a competition. Yet studies show that this practice doesn’t actually decrease inflammation levels, the thing the baths are intended to reduce. However most physiologists will still say that if there’s a method that helps you recover, even if it’s purely psychological, then it is useful because sometimes belief is just as influential as science.
In “Endure” Alex Hutchinson starts by retelling the race to break 4 minutes for one mile. For years, men across the globe had raced to within a second or two of the barrier, but never quite breaking the iconic time. When Britain’s Roger Bannister finally ran 3.59.4 in 1954, Australian John Landy who had been trying to run the time for years, went on to improve Banister’s time by another second, only weeks later.
A number of important factors can help people, including business leaders, to endure more:
- We always have a little more to give. Watch how athletes pace themselves so that they always have one final effort at the end of a long distance event. And somehow an Olympic champion, despite a punishing race, can always rise to celebrate victory
- We can endure more than we think. Athletes have a higher than normal pain tolerance enabling them to push harder. They learn to cope with this by training at a “threshold” pace, learning to sustain oxygen debt, despite its searing pain.
- Fitness enables us to perform better. Athletic performance greatly relies on oxygen intake, which is enhanced through heightened fitness. Business leaders also need oxygen, and the physical fitness to sustain leadership performance.
- Fatigue reduces our performance.Having a tired brain can affect how much we can endure physically. A tired brain is one that doesn’t have a break, isn’t refuelled, doesn’t have variety, doesn’t keep learning, doesn’t get enough sleep.
- Stress stops us performing. Of the many factors, stress can be the killer. However stress comes in two forms – stress from outside, eg timescales, and stress we put on ourselves. External stress can stimulate us, internal stress we can control.
Hutchinson’s research led him to South Africa to work with Tim Noakes, the controversial sports scientist who first proposed the “central governor theory,” which argues that the brain limits performance well before the body has reached its maximum output. He also explores the research of another pioneering scientist, Samuele Marcora, who has developed a series of brain-training exercises to push that governor.
He also recalls talking to Eliud Kipchoge just before he ran the world’s first sub-2 hour marathon, when the Kenyan said he hadn’t really changed anything in his training. What then, he asked, would make the difference? “My mind will be different” replied the runner. People he says, have a curiously elastic limit to what they can achieve, driven mainly be their mental toughness.
The resilience of leaders
Resilience is our ability to bounce back from adversity. It’s what allows us to recover quickly from change or setbacks, trauma or failure, whether at work or in life. It is the ability to maintain a sense if purpose, a positive attitude, a belief in better, throughout times of challenge. Resilience sustains progress, whilst others might give up.
Angela Duckworth calls it grit. “Grit is passion and perseverance for long-term goals” she says. She compares it not to a marathon, but to a series of sprints combined with a boxing match. In business you are not just running but also getting hit along the way. As you seek to deliver on your strategy, to make new ideas happen, to transform the business, it’s not just about coping with the time and effort. It’s also about overcoming many challenges.
Grit keeps you moving forward through the sting of rejection, pain of failure, and struggle with adversity. “When things knock you down, you may want to stay down and give up, but grit won’t let you quit” says Duckworth.
Most entrepreneurs have tremendous resilience, because they’ve had to fight for the business through some of the most difficult times. The search for seed funding when every VC dismissed them with a laugh or smile, the long days in a bedroom or garage trying to make the first prototype or win the first contract, the growing pains of scale-up as they have to adapt to survive and thrive. Letting go of control as investors take over, making you wealthy but taking away your baby. Most entrepreneurs know about grit.
But then so do corporate leaders. If not from starting up, then from surviving the challenges of internal politics, of learning how to engage and influence people in a positive way, of progressing as a star individual whilst keeping colleagues and teams on side. Of balancing personal ambition with collective progress. Resilience demands that we:
- Have ambition:Knowing what you truly want, and are prepared to work hard and persevere in order to achieve it. Vision isn’t just a milestone, it becomes a pursuit. Whilst not everybody will know your ambition, you will, and it will keep you striving.
- Have purpose: This is why you want to achieve more, it’s about what will be better when you achieve your ambition, not just for you, but your business, your family, your world. Purpose is how you contribute, what you fight for, why you get up in the morning.
- Have passion: You need to love it, to be great at it. Otherwise it’s not worth the sacrifices, the long hours, and the pain. Aligning your purpose and ambition allows you to find love, for your work, your team, your business, and the world you seek to impact.
- Have persistence: You will sometimes fail. Few things change without challenges. Failure doesn’t define you, it refines you. If you didn’t fail, you wouldn’t learn. There is always another way. Stay confident and stay strong.
Nelson Mandela was a great example of resilience. He was sent to prison as a young firebrand who believed in taking up violent resistance when the justice system failed him in apartheid South Africa. 27 years later, he walked out of Robben Island prison advocating peace and reconciliation. During his long confinement, Mandela mastered what he later called self-leadership. He took great inspiration in the poem “Invictus,” written by William Ernest Henley, which ends with the lines “I am the master of my fate. I am the captain of my soul.”

- Future Makers: accelerated leadership development, issue-driven, action-driving
- Innolab Workshops: strategic consulting, insightful, creative and collaborative
- Keynote Speaking inspiring, topical, engaging, customised and actionable
Happy new year!
2023 was a year of many turning points. Polycrisis, maybe. Uncertainty, certainly. A nexus of change.
The year started a few weeks early for me. I was in the film studio in late December, recording a series of new videos for business leaders. Actually it was a full-on brain download of short (120 x 10 minute) clips about changing markets, the new challenges for business, a new breed of disruptors, and new inspirations for business leaders.
One mega-program is called WaveRiders, on strategic rethinking and building your future-ready business. The other, Better World, is about sustainable innovation. They’re also available as inspiring keynotes and practical workshops.
And then everything changed.
In a filming break, I glanced at the news headlines. OpenAI, a previously low-key think tank driven by Elon Musk and now by Sam Altman, had launched ChatGPT. Within weeks, every business headline was about Generative AI. Within two months, it had 100 million weekly users (Instagram took 2 years). It really was a gamechanger. As the year progressed, AI developed exponentially.
For many people in business, 2023 has felt like a perfect storm—battling inflation, the impact of global conflicts, supply chain breakdowns, and how to get to grips and embrace the new tech.
Every leader I met said that not just change, but accelerated transformation, was top of their agenda. Dynamic markets. Relentless change. Certain uncertainty. Crisis meets opportunity, and innovation is the only way forwards. In a survey by PwC, 39% of CEOs said they do not think that their companies will be economically viable within a decade if they continue on their current path.
Seize control of your destiny, shape the future you envision, now.

January 2023 : Circular innovation in Istanbul
I started the year in Istanbul, Turkey, in the snow. I was back working with the board and executive team of Aster Group, an innovative textiles and fashion business, reviewing the strategy we developed 5 years ago, and rethinking the future, again. This time with a greater focus on premium brands, intelligent fabrics, sustainable processes, and profitable growth in fashion and beyond.
Sustainability is now a given (fashion drives 5% of carbon emissions, consumes 98 million tonnes of non-renewable resources every year, and uses 93 billion cubic metres of water annually). We explored everything from Bolt Thread’s mushroom-based fabrics to regenerative subscription models, new global suppliers and consumer personalisation. The Kocali family (Ali and Ismael, below) remain ambitious and intrepid. Family businesses have much more agility to innovate and grow in new ways.
Nvidia’s Jensen Huang ranked as the world’s best CEO, in the Brand Guardian Index 2023, taking into account business reputation and sustainability, alongside growth and value creation. Netflix “No Rules, Rules” CEO, Reed Hastings, having grown and transformed the business from DVDs by mail to streaming content, seemed to run out of steam, and stepped down. A milestone for female leaders was achieved, with 10% of Fortune 500 leaders now women. Maybe, the future is female.
Innovations continued at pace. Liquid Death stood out as one of the most distinctive brand launches, a punk rock attitude, to promoting fresh, bottled water from the Austrian Alps. In Spain, the Kings League, broke the rules of soccer, with a crazy 7-a-side league concept developed by former Barcelona star Gerard Piqué. In Sweden, a revolution in sustainable battery technology is being led by Northvolt, and in Switzerland a subscription to On running shoes enables you to get a new (regenerated) pair of Cloudneos as often as you want.

February 2023 : Pioneering the future of Airbus
It was even colder in Malmo, Sweden. “Friends of Executive” is a fabulous CEO network created by Jimmy Olden a decade ago. All the top Swedish business leaders want to be part of the FoE community, learning from and collaborating with each other to think smarter and innovate faster. I was their provocateur – exploring how to “Recode your Business“. There is no shortage of inspiration nearby, my ranking of Swedish Innovators included ABB to Doconomy, Essity to Klarna, Oatly to Polestar.
Flying south to Toulouse, France, I was impressed by the Airbus 320 Neo. I was working with the corporate strategy team at Airbus. Bringing together all of their strategic thinkers, we explored what it meant to be “Pioneers and Transformers” in today’s world, and in a large organisation with intimidatingly huge challenges to decarbonise. Airbus, now the market leader, wants to lead the aviation world to green hydrogen by 2035. To do that, it might just have to become the world’s largest hydrogen company too.
Onwards to Washington DC. I love how the Europe to USA time difference makes it easy to get up before sunrise, for a fabulous 10km run around the National Mall (photo above), in particular to watch the sun rising over the Capitol towards the Lincoln Monument. Alone with Abraham Lincoln at 5am, bathed in golden spring light. Wow!
Innovations continued at pace. Patagonia, maker of those wonderful fleeces, realised it had a problem in micro-plastics, and collaborated with Samsung to eliminate them, 35% of the world’s plastic waste. Sustainable innovation comes in many forms, including the Allbirds MO.ONSHOT, the world’s first zero-carbon shoe. Meanwhile, Temu, the online discount store owned by the e-commerce giant Pinduoduo, is rapidly disrupting fashion retail, and now more popular than Shein, just 4 months after launchin

March 2023 : Arabic Pearl Divers and French Viagra
The Middle East is one of the most vibrant markets today, with glittering futuristic innovations, but also reinventing its heritage. Al Ghurair is a diversified family-owned conglomerate based in Dubai, UAE. The group’s origins trace back to the 1930s when Ahmad Al Ghurair and his son Saif were pearl divers in Dubai, going on to create the UAE’s first cement factory, flour mill, and sugar refinery. Today, with new purpose, we explored strategies to develop in finance, real estate, and manufacturing.
Viagra is one of the best pharma brand stories, an accidental discovery in South Wales, when trials for Sildenafil a new angina drug by Pfizer produced an unexpected side effect. Pfizer boldly rebranded the little blue pill as Viagra, focused on erectile disfunction, and more positively on a happy sex life. Yet most healthcare brands are still obsessed about their molecules and medical applications. In Paris, France, I worked with Biocodex exploring his to build more positive brands in healthcare.
Each year’s Most Innovative Companies ranking by Fast Company is a treasure trove of inspiring stories. Top of the rankings this year was Open AI, mostly for its collaborative development with Microsoft. Brazilian neobank for the unbanked, Nubank, was ranked in 5th, while new running shoe brands On and Hoka raced to make the top 10.
Innovations continued at pace.Neuzeller Klosterbräu, a German brewery, created a powder to which you just add water to create a great authentic beer, reducing carbon emissions by 90%. Nokia rebranded after 157 years, and ChatGPT gained an MBA, plus law and medical qualifications. Meanwhile, last year’s overhyped metaverse proved the undoing of Meta Platforms, with a dramatic 55% plunge in market value, as it refocused on AI.

April 2023 : Transformational Leaders in Segovia
Every year I take a group of around 30 senior executives a a week in the stunning world heritage site of Segovia, Spain. In the converted monastery where Queen Isabella asked Christopher Columbus to explore the new world, we consider new possibilities for innovation. and growth. The Global AMP, which I created for IE Business School, is a 9 month transformational journey – personal and business, bringing many of the world’s top thought leaders, educators and business leaders.
As the Academic Director, I seek to inspire, disrupt and transform participants – to set them on course for a new future. In the film studio Life Talks about “a moment that shaped my life” bring tears and exhilaration in equal measure. Joining me, global thought leader Tendayi Viki flies in from Zimbabwe to explore innovative business models, while Norwegian venturer Christian Rangen embarks on Transform! a 10 week simulated transformation of the mobility sector, with participants working in C-suite teams. All the ideas, insights and academic theory is brought together in Gamechanger Projects, ready to transform their future businesses.
If Segovia, with Roman aqueduct and towering Alcazar, isn’t enough history, next stop I find myself in Pompei, Italy, the ultimate immersion into living archeology. Exploring the almost intact streets, from luxurious villas to fast-food stores, the sun shines bright, the cypress trees sway, and Mount Vesuvius looms. Change can happen quickly, even when things seem to be going well. So how will your business move before you have to?
On Earth Day, I gave away free copies of my book “People Planet Profit“.Rampant wildfires and destructive flooding were all too familiar this year. 7 billion trees lost annually, 1 million species at risk, 10% of people have 76% of wealth, 9% live in extreme poverty. We need to accelerate action, from reduced emissions to more radical ideas. I particularly like the RSA’s regenerative business concept, including the 10Cs life-centric business model and 7 principles for Regenerative Leadership.

May 2023 : Reinventing cement, reinventing healthcare
The Holzbrücke at Rapperswil is an 800m timber bridge across Lake Zurich in Switzerland. Made of original wood piles dating back to 1523BC, it was rebuilt by Romans and then by Rudolf IV in 1360. Building techniques have come a long way since then, today most depending on concrete.
Swiss cement company Holcim is the world leader of an industry that emits 8% of carbon emissions. At the Holcim Future Builders Forum I challenged leaders to accelerate change, decarbonisation through product and process innovation, and industry transformation. Brimstone is one innovator making carbon-negative cement by replacing limestone with silicate rock, which doesn’t produce CO2 when heated, and also creating silica instead of fly-ash. It featured in Fast Company’s World Changing Ideas of 2023.
Switzerland is also a global hub of healthcare innovation. At Novartis I met up with my Global AMP “student” and chief medical officer Antonio Martin to explore the role of pioneers in health, but also in transforming business. In “Pioneers of a Better World” we explored innovators like Ultima Genomics who is revolutionising DNA sequencing, and Crispr Therapeutics leading the way in gene editing. Global life expectancy has gained 30 years thanks to advances in medicine and public health. People are living longer, healthier lives and the global population of over 60s is growing 5x faster than others. The “longevity economy” is worth more than $22 trillion.
“Air“ was one of my favourite movies of the year, Ben Affleck and Matt Damon telling the story of how Nike signed rookie star Michael Jordan, and created the Air Jordan brand that continues to deliver $5 billion revenue annually, 5% of which continues to go to the retired basketball player.

June 2023 : Saudi innovators and French retailers
Saudi Arabia is transforming rapidly, not through oil but technology. 20 years ago I first worked with STC, the state telecoms operator. Today STC is a vibrant international tech player. In the STC Bootcamp I worked with the organisation’s leaders to explore “Gamechanging” – the next megatrends, and how to shift from telecom and tech to become a truly transformational player in every aspect of society – from retail and mobility, to education and government. Also in Riyadh this year, I worked with a premium airline, exploring the future of luxury travel and service.
Carrefour’s “food transition for all” is a combination of innovation in brands, consumer experiences, and business models. Through a series of workshops we explored what this could really mean. Take Buc-ee’s gas stations in Texas, for examples, recently ranked by Forbes as the world’s best customer experience. Or Femsa, the Mexican drinks and retail multinational from Monterrey. Founded in 1890 as Cuauhtémoc Brewery, it is now the largest Coca-Cola bottler in the world, but also with a portfolio of supermarkets, restaurants, drinks and more.
“Reinventing Everything” was my theme for Cisco’s Marketing Velocity Summit, at the beautiful Asia Garden Hotel, just outside Alicante, Spain. Cisco and its global partners are a great example of succeeding through a network model, with all the multiplying benefits that can bring beyond traditional organisations – not least the speed and agility to change, to be global and local at the same time. Cisco was ranked #1 in “Best Companies to Work For 2023”.
Less than 700 humans have ever travelled to space. That’s about to change, as Virgin Galactic launched regular monthly sub-orbital flights, with its 73 year old founder onboard the first. Some years ago, when I interviewed Richard Branson, this was his biggest ambition. It’s been a slow and painful journey to get here, but the shimmering Spaceport in New Mexico was a suitable venue for a dream come true.

July 2023 : Concordia, Integritas, Industria and the OECD
“Changing World and Leading Change” was my theme with leaders of the OECD, IMF, EBRD, and international organisations. In the fabulous Parisian château of Baron Henri de Rothschild, and former hunting lodge of French kings, we explored the future strategy of these inter-governmental organisations. Lots of initiatives, funding, meetings, reports, words. But also the need for clear focused and futuristic thinking to cut through the safe compromises more normally associated with such organisations.
In contrast, we had X. Elon Musk’s rebranded Twitter was not afraid to challenge the status quo. The $44 billion acquisition (in November, the company estimated its value had fallen to less than $20 billion) brought Musk closer to his dream of a “superapp”. X was initially his online bank, founded in 1999, merged with Confinity, rebranded as PayPal, sold to eBay for $1.5 billion in 2002, who spun it off in 2015. Now we have X.com
Joe Tsai, the new chairman of Alibaba. The billionaire Taiwan-born lawyer, who is a crypto enthusiast, and owner the NBA’s Brooklyn Nets, was one of Alibaba’s 17 co-founders. Shou Chew is a Singaporean who started out at Goldman Sachs where he led investment in Alibaba, and then Bytedance. In 2021 he joined Bytedance, the Chinese AI-based media business that owns TikTok. Now, amid huge political challenges and future uncertainty, he became CEO of TikTok.
Innovations continued at pace, including Modelo Especial, the new king of beers. The Mexican brand, first brewed in the northwestern town of Tacuba in 1925, is now outselling Bud Light across North America, thanks to the rising power of Latino consumers. “Breakthrough Brands” were all around. Interbrand’s 2023 report also showcased Betterhalf and Bilt, Cake and Caraway, Fishwife and Fisker, Open AI to Zepeto.

August 2023 : Canvanauts and Messimania
Australia’s Canva is ranked the “world’s best workplace for innovators“. In just over a decade, Melanie Perkins‘ has grown to more than 125 million worldwide users supported by a team of 3,500 Canvanauts is united in their passion for creativity and collaboration. Work benefits include an annual Vibe & Thrive allowance for employees to spend on whatever wellbeing and development support they seek. Siemens, Dealmaker, Adobe, AB InBev, Holcim and Genentech were also ranked highly by Fast Company’s annual report.
When Lionel Messi lifted the World Cup for Argentina last year, it felt like a fitting end to a glorious career. The football star had done it all, with a record seven Ballon d’Or awards as the world’s best player. Then he announced his shock move to underachieving US soccer team Inter Miami, in a novel business model that saw him take a share of the club’s ownership, Apple TV rights, and Adidas merchandise sales. His flamingo pink club jersey became ubiquitous. Beach bars are serving Messi Mojitos, the Hard Rock Cafe offers the Messi Burger, and a local brewery sells pale pink cans of GOAT 10 beer.
Innovations continued at pace. AI supermodel Noonoouri released her debut single which topped music charts around the world. The avatar influencer, created by Munich agency Opium Effect, has over 400,000 followers on Instagram, and signed with Warner Music to launch Dominoes about how “we can all make a difference to the world”.
I also got to run around an island – Lindisfarne, or Holy Island, is only 10km around – but it is one of the most spectacular places, and with an incredible history. Famous as the birthplace of Christianity in England, it was also the first landing point of Vikings. I grew up not far from here, and indeed my surname Fisk probably comes from those Nordic invaders. Today though, I ran the whole island, including the sandy causeway that is covered by sea for most hours of the day.

September 2023 : Azerbeijan, the land of fire
I was back in Baku, Azerbaijan for another week of “Future Makers” a strategic acceleration program for the C-suite team of Azercell, the region’s leading telecoms business. Almost every telecoms company today wants to be a tech company (consider Etisalat’s transforming to e&, for example), while others want to be truly customer-centric. The latter probably means leaving tech to others, and thinking about how to help people live better lives, and businesses to grow their businesses. That’s a big choice, but worth making in a world of rapid change, collaboration and expectation.
Azerbaijan is known as the land of fire because fire can spontaneously burst from the earth, today reflected in the ultra-modern architecture of its capital city. Washington DC seems quite slow and sleepy by contrast. However there was real urgency in bringing together the CEOs of each of Holcim’s businesses. The challenge to decarbonise the old world of cement, and reinvent the new future of construction, was our mission.
Radius Recycling is the World’s Most Sustainable Company 2023, ranked by Corporate Knights. It’s the story of how a one-man Seattle-based scrap metal recycler reinvented itself with a circular business model for precious metals. The steel industry is setting the standard in decarbonisation, inspired by the two standout pioneers of green steel, H2 Green Steel (from Sweden) and Boston Metal (USA).
Innovations continued at pace. I had a great 5 days in Copenhagen, Denmark exploring some of Denmark’s (and the world’s most innovative and sustainable companies) – including Arla (from dairy to planet-based foods), Lego, Maersk, Novo Nordisk (with its new obesity-busting drug, Ozempic), Ørsted, Too Good, and Vestas – while chilling on the Kalvebod Brygge, and running around Freetown Christiana!

October 2023 : Handprints in Tuscany
Flying into Pisa, Italy, the tower seemed to be leaning even more than normal. But today’s destination was 50km north, the fabulous old walled-town of Lucca. The 3S Sustainability Awards, sponsored by Sofidel, Europe’s second largest tissue paper company), is a prestigious event. My keynote focused on “Handprints not Footprints” – time to focus on increasing the positives rather than just reducing negatives – to consider the social and environmental impacts and opportunities of brands and business.
NTT is a fascinating company, one of BCG’s World’s 50 Most Innovative Companies, although much less well known than peers like Sony and Lenova. The breadth of intelligent technologies, data analytics and hardware installation, means it can do so much more for client organisations. Dallas, Texas was a long flight for an 8 hour executive workshop, but worth it for one that can be the “Future Makers“.
Schroders, meanwhile, is one of those more traditional investment management companies that is still not sure about tech, or tech companies. While the company’s website talks up sustainable investments, it feels like all money is good. Endesa, the Spanish energy giant is much more sustainability focused. NBK, the leading bank from Kuwait is keen to embrace innovation more dramatically. And Hungerstation, another Saudi Arabian business, now part of DeliveryHero group, is keen to look far and wide for new ideas.
Innovations continued at pace. This year’s Earthshot Prize winners for sustainable innovation included Acción Andina (Peru) protecting the Andes, Colourifix (UK) sustainable dyes for clothing, Freetown Treetown (Sierra Leone) saving trees, and Sea Forest (Australia) seaweed animal food. Meanwhile Amazon introduces Digit, a humanoid bipedal robot with a turquoise torso and smiley eyes, created by Agility Robotics. The e-commerce giant has “750,000 robots working collaboratively with our employees.”

November 2023 : Future Radar in Montenegro
Kotor, Montenegro is a beautiful old Mediterranean port, built during Venetian times, at the head of a fjord-like bay on the Adriatic coast. Dramatic and beautiful, even in a thunderstorm. The winding streets and squares of the fortified old town is overrun by tourists in summer, but in November it was deserted. I was here to help another investment company explore the future – in particular of clean energy and real estate. “Future Radar” is my powerful technique that combines qualitative foresight and quantitative insights, through analysis and workshops, to understand the trends and companies that are shaping the future of markets.
In Munich, I was hosting the Future Book Forum for the 10th consecutive year. Back in 2014, Canon’s Joerg Engelstadter sat down to explore how we could shake up the book publishing world. It’s a slow, conservative, and low-profit business, but also with great emotional attachment and social benefits. This year my theme was Liquid Design – how digital and physical media come together innovatively, in order to reimagine the way in which content is created, produced, distributed and consumed – how book publishing becomes liquid. A great example is U2’s “greatest show on Earth” launching the new Las Vegas Sphere, and setting new standards in customer experience.
It was great to explore the future of content with Manuel Lucania and Julio Covacho, founders of Spanish AI business Quantic Brains. They helped me create a new 300 page book in 3 minutes, a soundtrack in 15 minutes, and animated movie of the book in 30 minutes. Meanwhile Norwegian entrepreneur Eirik Wahlstrøm, founder of Ludenso, the world’s leading AR platform for publishers, added virtual reality to augment the reader experience. The world was in my hands as I held up the future of books.

December 2023 : Kaleidoscopes and Trailblazers
It’s been another frantic and fantastic year of interesting projects, intrepid travel, and all the new ideas and insights that are gained along the way. I love exploring the future of tech-enabled business, the exponential, social, gamified impact of brands like Bolt and Temu, reinventions like Fujifilm and Jio, strategies like PingAn, influencers like Noonouri, and nextgen AI chatbots like Grok and Pi.
I was particularly inspired by new ventures like Lilium, the Munich-based “flying taxi”with vertical take off and landing, 300km range at 300kph, zero carbon fuelled, developed by former CEOs of Airbus and BMW. Best Inventions of 2023 included Adidas’ Adios world-record breaking shoes to Bond’s heartbeat necklace, CisionVision’s cancer scanner to Dyson’s Airstrait, Lego’s Braille Bricks to Leqembi Alzheimer drug, Nike’s Aerogami and “revolutionary hypercard” Czinger 21C.
I realise that few people get to see the business world like I do – to explore all the latest ideas, bring together new insights and practices, and actually work with business leaders to develop and implement them. That combination of new thinking and practical action is critical, particularly in markets of relentless change. As I look forwards to the new year ahead, I’d like to share my foresight, and optimism for the future. And hope that I can help you too to shape a better future in 2024.
- Trailblazers: Innovators to watch in 2024 … from Authentic Brands to Crispr Therapeutics, Lanzatech to Temu, who are the companies shaking up markets, emerging from margins into the mainstream, and likely to make the most transformational impact?
- Kaleidoscope: Trends to explore in 2024 … from Accelerating AI to Synthetic Realities, Greenwashed Out to Physical is Digital, which are the trends that will shape your customers and markets most in the year ahead, and create new platforms to innovate and grow?
- Business Brain: Ideas to embrace in 2024 … from Beautiful Questions to The Long View, Hidden Potential and Impromptu, what are the new concepts that are shaping the way we work, think and win in business, connecting the best ideas of thought leaders and bestselling books?
Contact me at peterfisk@peterfisk.com if you would like to explore ideas for 2024. Happy new year!
Trailblazers by Peter Fisk also includes
- 250 companies innovators shaking up the world
- 100 leaders with the courage to shape a better future
- Future Now the new OS of business, the next CX of brands

Kaleidoscope by Peter Fisk also includes
- Megatrends 2030 as pathways to future opportunities
- Trend Kaleidoscope 2024 curating all the current trends
- Future Radar accelerating your next business strategies

Business Brain by Peter Fisk also includes
- Next Agenda curating the best new ideas for business
- Business Futures Project research, reports, and toolkits
- Recoded 49 codes to help you develop a better business future

Explore more from Peter Fisk …
- Future Makers: accelerated leadership development, that is innovative, issue-driven, action-driving
- Innolab Workshops: strategic consulting that is insight-driven, creative and collaborative
- Keynote Speaking that is inspiring, topical, engaging, customised and actionable
Happy new year!
