XT … Digital Transformation by McKinsey

This is an excellent collation by McKinsey’s Digital team of the many challenges and opportunities in transforming business today, enabled by the broad concept of digital.

Part 1

  • Digital Transformation
  • From disrupted to disruptor: Reinventing your business by transforming the core
  • Transformation with a capital T

Part 2

  • Design and Customer Experience
  • The four pillars of distinctive customer journeys
  • Putting behavioral psychology to work to improve customer experience

Part 3

  • Strategy & Innovation
  • What makes some Silicon Valley companies so successful
  • The economic essentials of digital strategy
  • Digital innovation in Asia: What the world can learn

Part 4

  • Organization & Operation
  • Adapting your board to the digital age
  • An operating model for company-wide agile development

Part 5

  • Tech
  • Modernizing IT for a digital era
  • The need to lead in data and analytics
  • The new tech talent you need to succeed in digital

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