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CVS Health

The One Stop Health Shop

CVS Health describes itself as a pharmacy innovation company with a simple and clear purpose: helping people on their path to better health.

CVS Health is reinventing the pharmacy to have a more active, supportive role in each person’s unique health experience and in the greater health care environment … from advising on prescriptions to helping manage chronic and specialty conditions to providing quality walk-in medical care and pharmacy benefits management.

The company says. “Health is everything. Because we’re present in so many moments, in ways that are more affordable and effective, we’re able to positively influence health behavior and shape the future of health care for people, businesses and communities.”

Through our more than 9,500 retail pharmacies, over 1,100 walk-in medical clinics, 65 million pharmacy benefit manager plan members, and expanding specialty pharmacy services, we enable people, businesses and communities to manage health in more affordable, effective ways.

This unique integrated model increases access to quality care, delivers better health outcomes, and lowers overall health care costs. We leverage our unique combination to help payors control costs, improve patient access, and promote better health outcomes in a way that no other company can.

The first CVS store, selling health and beauty products, was founded in Lowell, Mass. by brothers Stanley and Sidney Goldstein and Scandinavian American Ralph Hoagland in 1963.

In 2016, FastCompany named CVS Health the world’s #3 most innovative company:

CVS Health is an American pharmacy and health care company with nearly 10,000 stores in its network. Formerly CVS Caremark Corporation, the company was rebranded as CVS Health in 2014, and its health-focused business includes pharmacy services, retail, in-store health clinics, and its own Digital Innovation Lab aimed at creating smart devices and apps to improve health care.

At a time when competitors like Walgreens are closing stores, CVS is looking to grow its customer base with extra services that explode traditional expectations. At its health clinic subsidiary MinuteClinic, patients can get everything from flu shots to cholesterol screenings to a urinary tract infection diagnosis.

The first tools from its Digital Innovation Lab in Boston began rolling out in 2015, including an Apple Watch-compatible mobile app, and a new feature that lets users scan paper prescriptions and insurance cards to fill medications remotely and set reminders to pop pills. The chain also added healthier food choices, including fresh fruit and organic brands, in its aisles.

The company banned tobacco products from its stores in late 2014 and even introduced its own smoking cessation program. Up next, CVS is rolling out full-service hearing and optical services and, in a bid to further its patient education program, has partnered with IBM to use Watson’s artificial intelligence system to predict which customers need interventions to avoid health crises.

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